Product Design Lead, Checkout and Payments (Bangkok - Based, Relocation Provided)

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, and we are part of Booking Holdings, with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe.

Product Design Manager, Checkout and Payments

This role is Bangkok‑based, relocation provided.

As the Design Manager for our Checkout and Payments Products, you’ll play a pivotal role in shaping and executing the vision for our consumer‑facing ecosystem. You’ll collaborate closely with product and engineering stakeholders to deliver seamless, intuitive experiences. Your primary responsibility will be to guide and inspire a team of designers, fostering an environment where innovative solutions thrive.

Day to day, it looks like:

• Manage scope of work for your team, and determine how to divide work amongst designers
• Lead design strategy for complex initiatives and help grow design leaders
• Drive design vs business objectives and measurement alignment on core product initiatives
• Ensure successful execution by your team. Surface and address questions, bottlenecks, dependencies, and conflicts as they arise, working with stakeholders when needed
• Maintain and apply a process for effective design
• Build a healthy, high performing, capability‑complete team. You hire designers to fill open headcount. You foster a positive culture on your team.
• Coach and mentor your direct reports to make sure they hone their competencies and grow in their careers
• Lead projects and teams to define and sell a coherent medium to long term vision, with milestones and short‑term actions to get there
• Represent your team upwards to your manager: you ensure the team's priorities are well understood, you advocate for them, and you flag any underperformers, stakeholder misalignments, or other challenges they face.
• Partner with a design leadership team to help shape management practices, and mentor other design leaders to put those in practice

Product Design Manager at Agoda means you have a track record of

• Leading design strategy for complex initiatives and growing design leaders
• Leading through ambiguity, making use of your soft skills to persuade and build alignment with senior leaders around a vision and approach
• Using holistic thinking to identify customer experience opportunities that create impact across the organization
• Partnering with a design leadership team to help shape management practices, and mentoring other design leaders to put those in practice
• Incorporating advancements in the field of product design to guide the skills and practices of our team
• Developing a deep understanding of current native technologies and design patterns, and can guide your design team to use these in practice

Qualities we value in design leaders

• Effective articulation of ideas and design solutions
• Expressing feedback with kindness and candor
• Tolerance for ambiguity and healthy curiosity
• Translation of quantitative & qualitative insights into design decisions
• Contribution to our culture: motivation, optimism, quality, integrity

Discover More About Working At Agoda

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third‑party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.