Product Design Manager - Content

Stellenbeschreibung:

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About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI‑native Employee Experience Platform. Our industry‑leading and award‑winning agentic AI communications channels – intranet, employee app and email solutions – create engaging experiences that connect and empower employees. Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St.Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience. We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.

Role Overview

You’ll report to the VP of Product Experience and operate as a player‑coach: coach a high‑impact team of Product Designers and stay hands‑on for the product to set the quality bar and accelerate delivery. You'll partner closely with a Group PM, Engineering Manager(s), and collaborators across Data, Research, and Customer teams to deliver an intuitive, trustworthy, and efficient creation experience.

What you’ll be doing

Manage 6 Product Designers; set goals, run critique, and invest in craft and career growth
Define the long‑term UX strategy for Content Designer (creation → editing → review → publish), aligned with business outcomes and product vision
Ensure Content Designer is built as an AI‑native experience—where generative capabilities, human‑in‑the‑loop review, and adaptive guidance are embedded into the core workflows rather than bolted on
Take on high‑leverage projects (e.g., new creation flows, evaluation UX, or cross‑channel adaptation) to unblock and model standards
Establish patterns for prompts, tone/voice controls, content structure, and accessibility; contribute to (and consume from) our design system
Define success metrics (quality, time‑to‑first‑draft, adoption, latency tolerance, trust signals) and use experiments to improve them
Ensure Content Designer integrates seamlessly with planning, approvals, and publishing across Staffbase channels
Bring insights from research and customer‑facing teams into clear product decisions; communicate progress to stakeholders and leadership

What you need to be successful

6+ years in Product/UX Design with 3+ years leading designers on cross‑functional teams
Portfolio showing end‑to‑end product thinking and hands‑on craft in complex tools or creation workflows
Comfortable operating at two levels: hands‑on in the details of design craft when needed, and strategic in shaping vision, systems, and team direction
Strength in systems thinking (pattern libraries, information architecture, accessibility)
Proven track record aligning design strategy with product and business outcomes
Excellent communication, facilitation, and stakeholder management skills
Experience with evaluation frameworks for AI‑assisted features (human‑in‑the‑loop review, quality ratings, prompt patterns)
Familiarity with governance & trust topics (auditability, transparency, error handling)
Experience designing or AI‑assisted experiences (e.g., editors, assistive suggestions, templating, or automation) is a huge plus
Background working across multi‑channel publishing products
Empathy, curiosity, and a bias for action

What you’ll get

Competitive Compensation – we offer attractive salary packages including LTIP (unit‑based Long Term Incentive Plan)
Flexibility – we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
Recharge – with 31 vacation days annually (incl. one floating holiday), plus pro‑rata fully paid Fridays off during August
Wellbeing – Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation
Support – we’re offering a company pension scheme
Volunteers Day – you'll get one day off per year for supporting a social project