Product Manager, Salesforce (all genders)

Product Manager, Salesforce (all genders)

Berlin, Berlin, Germany

Hi there! Thanks for stopping by

We're looking for a Product Manager (Salesforce) to join our Global Information Systems Team. You will be responsible for leveraging best practices, understanding internal customer needs, translating them into clear, actionable direction and working hand-in-hand with development as the voice of the business.

Responsibilities

• Building trusted relationships and managing stakeholders;
• Defining and delivering measurable success metrics that align initiatives with business outcomes and decisions;
• Understanding and documenting business processes, requirements, scenarios, pain points;
• Lead user research to deeply understand internal stakeholder needs, pain points, and workflows, ensuring product decisions are grounded in real user insights;
• Facilitating the development of new business processes and identifying areas for optimization;
• Analyze and propose new solutions to improve business performance;
• Translating business requirements into instructions for technical teams to execute, and clarifying any issues throughout the development process;
• Managing the agile development process, including sprint and release planning, user acceptance testing, and other related ceremonies;
• Change management, including the development of training materials, communication plans, launch schedules;
• Cross-functional collaboration with various product & technology teams, corporate data, Go-To-Market;
• Contribute to the overall management and development of the IS Product Management Practice, by continuously working to establish best practices and improve ways of working.

Qualifications

• Demonstrated Product Management or Business Analyst experience in SaaS implementations;
• An impressive ability to translate between business and technical stakeholders;
• Intermediate knowledge of standard Salesforce features;
• Proven success managing complex projects across multiple functional groups;
• Show of usage of Agile Methodologies such as Scrum;
• Proven ability to drive decisions, positively influence other team members, and thrive in an entrepreneurial environment;
• Strong organizational skills with a demonstrated ability to pivot and reprioritize across multiple projects;
• Demonstrated abilities in leading design workshops, proposing solutions and building corresponding artifacts;
• Salesforce and Scrum Master certification preferred.

What’s in it for you?

• Lots of autonomy, flexible work culture and the option of fully remote work
• Genuine career opportunities in a company that’s creating new jobs every day
• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
• Work in a team big enough for growth but lean enough to make a real impact
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed culture

Benefits

• Lightspeed equity scheme (we are all owners)
• Weekly office lunch
• Extended Healthcare benefits
• Health and wellness benefit of 400 Euros per year
• Mental health online platform and counseling & coaching services

About Lightspeed

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

How to apply

Where to from here? We want this to be mutually beneficial: check our career page for details and to apply.

Company overview

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Lightspeed's cloud commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the NYSE and TSX and serves customers worldwide.

Accepted file types: pdf, doc, docx, txt, rtf

Link to your LinkedIn Profile *

Link to your Website

How did you initially hear about this job? *

If you chose Lightspeed Employee, Lightspeed Event, or Other, please specify here:

In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye! *

How many years of experience in Product Management do you currently have? *

Are you legally eligible to work in the country where this role is advertised and if so, do you require — now or in the future — visa sponsorship from the Company in order to remain legally eligible to work in this country? *