Product Manager – Scalable Business Platform (m/f/d)

Overview

Trusted Shops creates digital trust between people and businesses with one clear goal: to become the #1 Community of Trust . With around 800 employees, we support over 25,000 online shops and 40 million consumer memberships as a profitable SaaS company. Our unique combination of Trustmark , authentic customer reviews, and buyer protection helps millions of consumers shop online with confidence every day.

To strengthen our Product Unit in the area of Booking Automation , we are looking for a

Product Manager – Scalable Business Platform (m/f/d)

(Hybrid in Cologne or remote within Germany | Full-time | Permanent contract)

Responsibilities

• Own the functional development of our booking automation processes

• Maintain and prioritize the backlog, creating clear and actionable user stories

• Collaborate closely with internal stakeholders and external partners

• Analyze business requirements and translate them into technical concepts

• Ensure quality and functionality in alignment with development teams

• Deep dive into our product and continuously optimize processes

Your profile

• Degree in Business, IT, or equivalent professional experience

• Several years of experience as (Senior) Product Owner or similar role

• Strong knowledge of agile methodologies (Scrum, Kanban) and tools like Jira & Confluence

• Solid technical understanding, including basic knowledge of relational data models (no coding required)

• Experience with CPQ systems and ideally Salesforce and Zuora

• A solution-oriented, collaborative, and communicative hands-on personality with strong organizational skills and a structured approach, in addition to good communication and stakeholder management skills

• Fluent in German and English

What We Offer

• Hybrid work: Combine flexible remote work with team time in the office

• Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway

• Permanent contract with Europe's trusted brand

• One "Self Education Day" per month

• 27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival

• Buddy programme (an experienced trustee is at your side)

• Individual training opportunities

• Events (Team Events, Unit Events, etc.)

• Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US – #cometotrust
Not sure if you tick all the boxes? Apply anyway! At Trusted Shops, we care about you as a person – regardless of gender, nationality, ethnic and social background, religion/belief, disability, age, or sexual orientation and identity. Diversity matters to us.