Product Owner (m/f/d) Digital Products and Services

Product Owner (m/f/d) Digital Products and Services Job Description Apply now Product Owner (m/f/d) Digital Products and Services

Become part of an internationally successful industrial company and benefit from a strong community with around 9,400 colleagues worldwide. As a leading supplier of industrial machine needles, precision parts, fine tools as well as systems and services for the production and joining of textile surfaces, Groz-Beckert combines creativity with a passion for textiles. Find your opportunity to join us and be infected by the fascination!

Play an active role in shaping the digital future of our S division – as a Product Owner (m/f/d), you will drive innovative solutions and support international projects from the initial idea to rollout.

Your tasks:

• Design, further development and optimisation of digital products and services for the S division
• Designing a multi-channel concept for a holistic customer experience
• Global responsibility for the operation and further development of the B2B platform based on the local requirements of both brands (Schmetz and Groz-Beckert)
• Acting as an interface between the specialist department and IT for the digitalisation of processes and systems
• Identifying customer problems in the area of purchasing and consulting
• Collection, definition and prioritisation of customer requirements through close cooperation with internal stakeholders, in particular the sales, marketing and customer service teams
• Translation of business and customer-related requirements into concrete user stories and technical specifications for the development team
• Supporting the international rollout, as well as the support and further development of e-commerce solutions and digital sales tools: Sewing customer portal, SalesCloud and ServiceCloud
• Creating, maintaining and quality assuring content for the customer portal
• Monitoring key performance indicators (KPIs) and using data-driven insights to optimise the functionality and acceptance of the customer Portal
• Support in the design and technical implementation of linking the e-commerce solution with digital solutions on the shop floor
• Responsibility for the division's digital sales software (CRM) and expansion of digital sales processes and tools
• Global implementation of sales training courses on the digitalisation of sales processes

Your qualifications:

• Completed degree (computer science, business informatics, business administration) or comparable qualification
• Basic knowledge of software development, cloud technologies and digital platforms
• Several years of experience as a product owner or in product management/project management, ideally in agile teams
• Experience in international project management and rollout of complex systems
• Strong communication and coordination skills for collaboration between specialist departments and IT
• Very good written and spoken German and English

Look forward to:

• Collectively bargained company
• Mobile & flexible working
• Sabbaticals & more
• Day care centre & primary school
• Company pension scheme (BAV)
• Fitness studio & physiotherapy centre
• Job bike
• Sustainable offers
• Excellent staff restaurant
• Company Health Management
• Company Health Insurance
• Employee App

Please send us your complete documents with information about your salary expectations and possible starting date via our career portal to Sarah Hartmann, Tel. .

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