Project Manager Customer Solutions

Your Benefits

• Agile Environment Embrace a dynamic work culture, where you and your team adapt quickly to meet evolving needs.
• Continuous Training Sharpen your skills and advance your expertise with our professional development programs.
• Flexible Working Hours We offer flexible schedules to suit your lifestyle and personal commitments.
• Great Team It’s truly the people that make the difference — and with us you’ll join the best team around.
• Modern Equipment Work with cutting‑edge tools and technology designed for peak performance.
• Personalized Growth Accelerate your career with development opportunities, tailored to your talents and interests.

Job Description

What you can expect

• Manage incoming 4PL tenders and inquiries, including analysis of requirements and shipment structures to evaluate fit with the Rhenus 4PL service portfolio and strategic direction.
• Prepare and conduct customer meetings and workshops to assess requirements and analyze the current supply‑chain setup; present Rhenus 4PL capabilities, solutions, and concepts to internal stakeholders and customers.
• Develop tailored logistics concepts, commercial proposals, and contractual documents in close collaboration with Finance, Legal, IT, and Senior Management.
• Lead customer implementation projects, ensuring smooth execution of all project phases while maintaining close communication with internal and external stakeholders; ensure alignment on requirements, progress, necessary resources, and service delivery.
• Support Operational Account Management during the post‑implementation hyper‑care phase and contribute to ongoing continuous improvement initiatives.

What you bring

• BA/BS degree in Business, Logistics, Engineering, or a related field (or equivalent experience).
• 2–5 years of relevant experience in 4PL, control tower operations, and/or freight forwarding, including managing complex operational and commercial challenges.
• Strong project management skills, ideally demonstrated within logistics or supply chain management; ability to multi‑task and re‑prioritize in a fast‑paced, high‑energy environment.
• Excellent written and verbal communication skills in English; proficiency in German is preferred, and additional languages are an advantage.
• High degree of ownership, a proactive mindset, and the ability to work independently.
• Customer‑focused mindset, with the ability to anticipate and understand customer needs and expectations.