Project Operations Manager Remote

Company Introduction
Mercor
connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
Benchmark
,
General Catalyst
,
Peter Thiel
,
Adam D'Angelo
,
Larry Summers
, and
Jack Dorsey
.

Role Overview

• Position: Technical Expert Project Manager (TEPM) – Contract, Remote
• Commitment: At least 20 hours per week
• This role supports Strategic Project Leads in managing AI projects. It requires strong technical skills, especially in SQL and dashboarding tools like Hex.

Responsibilities

• Support a Mercor Project Lead in coordinating project operations and managing workflows.
• Build and maintain project dashboards in Hex to track metrics and expert engagement.
• Engage experts on projects and manage community interactions.
• Respond to expert support tickets and lead targeted follow-ups as needed.
• Host office hours and develop Q&A documentation once projects reach a steady state.
• Distribute project metrics emails, issue reminders or warnings, and nudge experts as needed.
• Perform first-round data QA, often in collaboration with lead reviewers.

Requirements / Qualifications
Must-Have Qualifications

• 2+ years of experience in technical project management, operations, or similar.
• Proficiency with SQL and experience using Hex or comparable data visualization tools.
• Demonstrated ability to build, track, and maintain technical project infrastructure.
• Strong written and verbal communication skills for expert engagement.
• Structured approach to quality control and documentation.
• Highly organized, detail-oriented, and proactive in solving problems.

Preferred Qualifications

• Experience with data annotation, especially in rubrics, is a strong plus.
• Highly organized, detail-oriented, and comfortable managing multiple priorities.

Engagement Details

• Fully remote work around your schedule.
• $50/hr (USD) compensation.
• Weekly payout via Stripe Connect based on logged hours.
• Classified as an "at-will" contractor to Mercor.
• Direct mentorship from an experienced Mercor Strategic Project Lead.
• Initial scope varies by project; strong contributors may be offered evergreen contracts.
• We cannot currently support H1-B or STEM OPT status candidates.

Application Process (Takes 20-30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check:
• For any help or support, reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
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