Quality Management Engineer

EUMETSAT

EUMETSAT is Europe’s meteorological satellite agency - monitoring the weather and climate from space - 24 hours a day, 365 days a year.
This is your chance to contribute to a world leading earth observation programme, set to generate global weather forecasting and climate monitoring benefits. As a Quality Assurance Competence Area Manager you will be at the heart of ensuring all elements of this complex system work together to deliver world leading meteorological products.

Within the Quality Management Unit (QM Unit) of the EUMETSAT Directorate, the Quality Management Engineer supports the Head of Quality Management (H/QM) to manage the evolution of the EUMETSAT Management System (EMS) in conformity with the applicable ISO standards’ requirements. The QM engineer assesses and monitors the management of the EMS process and risks, coordinates the implementation of the related treatment plans, manages associated EMS process reviews and all changes to ensure the suitability of the EUMETSAT Management System for EUMETSAT’s organisational needs.

The successful candidate will demonstrate the ability to provide a significant added value to the QM team and to the entire organisation to achieve the required ISO certifications of the management system, fulfilment of relevant strategic and organisational objectives, identification and treatment of the EMS processes risks and the improvement of the EMS in order to be efficient and effective. Additionally important is to ensure the integration of the EMS with the existing Information Security and Business Continuity Management systems and with new management systems which may be implemented in future.

Duties

Support Head of Quality Management (H/QM) to plan, coordinate and implement the evolution of the EUMETSAT Management System (EMS) in conformity with the applicable ISO standards’ requirements and fulfilling the strategic and organisational objectives, monitor the suitability and overview of the changes coordinating their implementation across the organisation in cooperation with all departments and divisions and their heads, fulfilling the applicable external and internal requirements;
Execute Internal Quality Audits, as a Lead and Support Auditor (according to ISO 9001, ISO 27001 and ISO 22301 standards) following the internal practices and external standards (ISO 19011), using a risk-based audit approach, focusing on efficiency and effectiveness of processes;
Manage and coordinate the Annual Process Review Plan, support the relevant process pilots, departments and divisions to perform process reviews, perform follow-up and implement necessary changes in the EMS processes and in the process modelling tool. Support the QM Officer in the Management Reviews with inputs from the Process reviews;
Provide EMS and process modelling relevant training, support H/QM in organising and preparing internal/external training on quality topics;
Lead, support and contribute to the internal projects lead by QM Unit;
Contribute to the assessment, monitoring and evolution of EMS processes risks and implementation of the related opportunities for improvement and treatment plans.

What we offer

Generous salary, of up to Euro 7500 / month NET (after income tax) based on skills and experience
Flexible working time including additional flexi-leave
Excellent medical coverage for employee and family
Attractive pension
30 days of annual leave + 14.5 days public holidays
Training and development support
Relocation allowance and support (if applicable)

Requirements

Skills and Experience: Proven experience working with quality management systems in international organisations, for complex programmes, projects or system/products, ideally in a high technology company and complex international environment;
Knowledge and demonstrated experience in implementing ISO 9001, ISO 27001 and ISO 22300, AS 9100 and ECSS series of standards
Knowledge and hands-on experience of risk management (with focus on risk analysis and risk treatment) in high technology company and complex international environment
Knowledge and hands-on experience of process modelling and process re-engineering theories and techniques;
Demonstrated experience coordinating change management initiatives within complex organisations, with proven track record of innovation and driving change;
Hands on experience and relevant qualifications of performing internal quality audits (the qualifications of internal auditor according to the ISO 9001, ISO 27001 and ISO 22301 are mandatory, qualifications according to other standards are nice to have);
Experience managing projects, including planning, monitoring milestones and proactively ensuring timely completion;
Experience working in international teams together with excellent interpersonal and communication skills demonstrating a sense of responsibility, initiative and proactive problem solving;
Experience in interacting with senior management of international organisations.

Qualifications: University degree in a relevant discipline. A master’s degree would be an advantage.

Languages: Candidates must be able to work effectively in English.

More about us

EUMETSAT’s role is to establish and operate meteorological satellites to monitor the weather and climate from space - 24 hours a day, 365 days a year. This information is supplied to the National Meteorological Services of the organisation's Member and Cooperating States in Europe, as well as other users worldwide.
EUMETSAT also operates several Copernicus missions on behalf of the European Union and provide data services to the Copernicus marine and atmospheric services and their users.
As an intergovernmental European Organisation, EUMETSAT can recruit nationals only from the 30 Member States (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom).