Remote German speaking Travel Agent in Athens, Greece!

Remote German speaking Travel Agent in Athens, Greece!

Join to apply for the Remote German speaking Travel Agent in Athens, Greece! role at Learning & Growth Education Ltd

Cross Border Talents is looking for a German speaking Travel Agent to work remotely in Greece for a Global Leader in the travel industry.

Your Role as a Bilingual Customer Advisor

• Respond and record consumer inquiries through free phone lines for customers;
• Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
• Ensure Client complaints are dealt with and logged in line with the company's complaints escalation policy;
• Ensure all support calls and emails are answered and resolved within the agreed SLAs and logged appropriately;
• Troubleshoot through the use of open questions, support documents, and system training;
• Offer recommendations to common problems or frequently asked questions.

Requirements

• High School Diploma or Higher;
• Native/Fluent German;
• Good level of English, C1;
• Good Problem-Solving Skills;
• Strong troubleshooting skills

Benefits

• Possibility of remote from anywhere in Greece;
• Private Health & Life Insurance;
• 1,400 Euros gross monthly x 14 salaries;
• Performance bonus;
• 25 days annual leave;
• Working hours: 40h per week = is 8 hours per day / 5 days a week;
• Relocation package*
• Accommodation in a great hotel close by the office for 3 weeks
• 300 Euros accommodation support for the candidates moving from abroad (with the 1st payment)

Seniority level

Not Applicable

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Education

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