Retail Assistant (d/f/m)

Join the MIKUTA team as a Retail Assistant (d/f/m)! Become an essential part of our in-store experience by providing outstanding customer service and supporting sales operations. If you enjoy engaging with customers, have a passion for fashion, and thrive in a fast-paced retail environment, we’d love to hear from you!

Founded in Berlin by Jacqueline Mikuta and Klemens Weiss, MIKUTA began in 2017 with a jewelry line and expanded into women's ready-to-wear in 2019. Today, MIKUTA is an independent fashion brand known for effortless design, premium feel, and a distinct point of view.

Our Team is spread across Europe, with a Studio Office in Berlin and a production Office in northern Portugal and Flagship Stores in Berlin Mitte and Amsterdam.

ABOUT THE JOB

We’re expanding rapidly, and to support our retail team, we’re looking for a Retail Assistant (d/f/m) who can create memorable customer experiences and drive in-store success. In this role, you’ll be at the forefront of our brand, helping customers connect with MIKUTA’s unique style while supporting store performance and growth.

Key Responsibilities:

• Deliver personalised and attentive customer service that builds trust and loyalty.
• Guide customers in discovering MIKUTA’s products and share our brand story to inspire confident purchases.
• Maintain a visually appealing store environment that reflects MIKUTA’s clean, modern aesthetic.
• Efficiently manage sales transactions and assist with inventory control to ensure smooth operations.
• Collaborate with the team to achieve sales targets and contribute to a positive and motivating store culture.
• Support the execution of store events, product launches, and promotional activities.
• Stay up-to-date with product knowledge and market trends to provide expert advice.

ABOUT YOU

• Proven experience in retail, customer service, or a related field, ideally within fashion or the luxury sector.
• Strong interpersonal and communication skills, with the ability to build meaningful connections with customers.
• Passionate about fashion and deeply familiar with MIKUTA’s brand and values.
• Team player with a proactive and enthusiastic attitude.
• Available to work flexible hours, including weekends.
• Fluent in English and German, both written and spoken.

WHAT WE OFFER

Alongside an inspiring team and diverse tasks, you can look forward to fantastic benefits:

• Permanent contract with opportunities to grow and learn
• €1,000 MIKUTA gift card per year
• 25% Friends & Family discount
• Regular team events & company offsites
• Individual benefits via Probonio worth €250 per month, usable for:
  • Public transport support
  • Gym membership
  • Meal/food allowance cards
  • Education allowance
  • And much more

APPLY FOR THE JOB

Join the MIKUTA team and help define the next chapter of our fashion story. Apply now and be part of a team that values creativity and meaningful customer experiences.

We are looking for someone who lives and breathes the MIKUTA spirit. Take a moment to explore our Instagram and website for a glimpse into our world. Please submit your application by January 31, 2026. Early interviews may be conducted, so we encourage you to apply as soon as possible. We can’t wait to hear from you!