Retail & Back office manager (Germany & Austria) - M/F

Based in Berlin, you will be managing the point-of-sale activities and ensuring flawless operations locally in a small and dedicated team. With an entrepreneurial mindset, your goal is to support the growth of this region with a wide variety of responsibilities.

Retail

• Manage the sales team (one Floor Manager and few Sales Associate) by ensuring that Devialet's strategy is properly understood and implemented, and by providing regular follow-up with them
• Ensure that the customer welcome and experience are tailored to each individual, combining brand storytelling, product expertise, and musical culture
• Manage point-of-sale activities (administrative management, schedules, deliveries, inventory, cash register, etc.) and ensure that points of sale are well maintained (maintenance, merchandising, upkeep, etc.)
• Be responsible for achieving sales targets for the points of sale and challenge your sales team on their results
• Develop and enrich relationships and collaboration with the department store
• Be a source of proposals for the development and management of the region's points of sale, and work actively to renew and maintain the customer base

Back office

• CSS support for Germany & Austria dealers, and the main contact with the CSS company
• Be the main touch point for the Retail teams on their organisation's subjects
• Supporting the Germany & Austria sales manager with the wholesale partners
• Managing dashboards and processes to monitor stock levels and SAP reconciliation in agreement with HQ policies
• Operate stores and concessions for X FTEs, manage Rotas and daily operations (ie. special offers execution)
• Collect and transmit invoices and other admin documents between the Accounting team in Paris and the Accounting/tax firm in Munich

Profil

• Graduated from a business school or university in Sales or any other relevant field
• You have a strong connection to or experience living or working in Germany
• Strong ability to build and structure an organisation
• You are proactive, very autonomous and solution-driven
• You feel comfortable working in a fast-growing environment
• You are willing to take responsibilities and be accountable for your field of expertise

Requirements

• Fluent in German & in English, French is an appreciated plus
• Excellent mastery of Excel and comfortable with management software (previous experience on SAP By Design and Salesforce is a plus)
• Previous relevant work experience in Retail industry as Store manager

Interview Process

• Phone interview with the HRBP
• Face-to-face interview or video interview with the N+1
• Video meeting with a cross-functional team
• Video interview with the N+2