Retail Training Manager (m / f / d)

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Job Purpose

We seek a passionate and dedicated Retail Training Manager (m/f/d) to join our dynamic PRADA Head Office Team in Munich. In this role, you will lead the Retail Training department in Central Europe to optimize and deliver training programs focusing on the Stores’ client journey, product knowledge and sales techniques in order to boost the Company sales targets. To work closely with their team, maintaining contact also with other trainers at an international level and with the Headquarters in Milan.

Your Responsibilities

• Implement training programs in accordance with Headquarters and the Country guidelines.
• Provide In-Store coaching and training to drive competencies development through performance appraisal.
• Work with Retail Training Manager to enhance the design and facilitation of training and team-building programs.
• Conduct Store Induction training and other training programs.
• Manage the Learning Management System (LMS) and e‑learning programs.
• Build relationships with Corporate and Store teams, engage them as business partners and enlist their commitment on training priorities.
• Conduct store visits to gain a deeper understanding of retail business.
• Collaborate with Retail Training Manager on ad hoc assignments and projects relating to training function to build organizational capability, based on business directions needs.
• Manage training expenses and payments e.g. purchase order creation/monitoring, payment follow‑up with Finance/external vendor, etc.
• Handle training logistics arrangement e.g. training materials, venue, catering, equipment, etc.
• Manage training reporting e.g. Training Database, Training Calendar Planning, etc.

Knowledge And Skills

• Bachelor Degree in learning and development fields, human resources management, psychology, or a related field or vocational training.
• 4+ years of experience in the retail training field or in a retail managerial role.
• Completed trainer qualification and relevant professional experience.
• In‑depth knowledge of talent management and/or personnel development methods and tools.
• Excellent presentation and facilitation skills.
• Strong coordination and organizational skills, with a high level of communication ability.
• High willingness to travel.
• Excellent German skills and fluent English required; Italian is an advantage.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.