Risk Operations Manager - German Speaking

Overview

Manpower is seeking to recruit a Risk Operations Manager to join our client's team. As a Risk Operations Manager, you will play a central role in protecting the business from financial and regulatory risks. This position covers the full spectrum of risk management, from fraud prevention and underwriting to dispute handling and transaction monitoring.

Key Responsibilities

• Review and assess business models to identify potential risks.
• Perform risk underwriting and enhanced due diligence (EDD).
• Provide 2nd level support for the onboarding team.
• Handle disputes and chargebacks across issuing and acquiring.
• Conduct fraud prevention activities for issuing and acquiring operations.
• Monitor transactions to detect and prevent suspicious activity.
• Support US market projects with risk and compliance expertise.
• Ensure compliance with AML and regulatory requirements.

Requirements

• Fluency in both German and English (spoken and written).
• Degree or equivalent professional qualification.
• Previous experience in customer underwriting, fraud prevention, or dispute handling within financial institutions.
• Good understanding of regulatory frameworks and AML obligations.
• Basic knowledge of risk management practices in financial institutions.
• Strong written and verbal communication skills.

Job Info

• Type of Contract: Indefinite
• Salary: Depending on experience
• Work Setting: Hybrid
• Working Days: Monday to Friday
• Working Hours: 8.30 - 17:00
• Candidate location: Must be already living in Germany