Rollout Manager (m/f/d) eCommerce / B2B Webshop

Rollout Manager (m/f/d) eCommerce / B2B Webshop

Company : Vaillant GmbH Location : Remscheid, DEU Country : Germany Brand : Vaillant

What we achieve together

• Rollout or Customer Success Manager for B2B digital solutions at the Vaillant Group, responsible for the international rollout of our B2B webshop for wholesalers and installers.
• Analyze the requirements of the national sales companies, negotiate the scope of functions, and ensure scalable implementation of local needs.
• Act as a key intermediary between product development, the central sales organization, and regional teams to ensure smooth implementation and high market acceptance.
• After launch, work with the Product Owner to support and moderate the continuous development of the customer journey, carry out feature and country rollouts.
• Ensure that product context and content are maintained and up to date.
• Continuously improve the user experience through incident management, feedback analysis, monitoring, reporting, and prioritization of new features, thereby increasing product usage and the business relevance of the solution.
• Strengthen digital transformation in B2B business and promote long‑term customer loyalty.

What makes us successful together

• Qualifications: Master’s degree in economics, management, marketing or sales.
• Experience: Several years as a stakeholder or rollout manager, or in a similar role in international digital product management – preferably in an e‑commerce environment.
• Know‑how & skills: Knowledge of requirements analysis, negotiation and incident management; familiarity with agile project management and web technologies is welcome.
• Personality: Strong communicator, solution‑oriented, highly self‑motivated, able to balance complex stakeholder interests.
• Language skills: Fluent in German and English to communicate effectively with international teams and stakeholders.
• Tools: Proficient with Jira, Confluence and MS Office.

What you can count on

• Hybrid Work: Opportunity to work on a hybrid basis; possibility to temporarily work from a country within the EU.
• Work in a fast‑growing, agile and dynamic team that challenges routines and helps transform the Vaillant Group into a data‑informed business.
• Buy vacation days: Purchase additional vacation days to take an extended break when needed.

We take care of a better climate

As a successful family business for over 150 years, we are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances, offering energy‑saving solutions.

We promote sustainability throughout the Vaillant Group – in the office, on production sites and on the road. Around 16,000 employees from over 70 countries are committed to this everyday. As an international team, we take responsibility for our future and the planet's future, supporting your personal development so you can act with passion and together we ensure a better climate.

Become part of the Vaillant Group and help us shape the future of heating!

We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.

Your Contact:

Michelle Fuhrmann

We rely on digital application processes – not only to work more efficiently, but also to help conserve resources. Therefore, we kindly ask you to apply online only.