Russian-Speaking Customer Support Specialist

Russian-Speaking Customer Support Specialist | Lisbon

Join a global technology leader behind one of the world's largest social media platforms, part of Meta ecosystem, supporting businesses in scaling their digital presence.

You will work in a fast-paced international environment, helping small and medium-sized businesses grow through online advertising solutions.

Location: Lisbon, Portugal (On-site)
Type: Full-time | Permanent
Languages: Russian (C2) + English (C1+)

How to Apply; Send your CV to or UseApplication Form

What You’ll Do

• Support SMB clients via chat, email, and phone
• Assist with digital advertising campaigns and platform usage
• Provide pre- and post-sales support
• Identify growth opportunities and optimize client performance
• Share product feedback with internal teams

Requirements

• Russian (C2) and English (C1+)
• Strong communication and problem-solving skills
• Customer-first mindset with empathy
• Ability to manage and de-escalate complex situations
• Basic computer skills (advanced skills are a plus)
• Health insurance from day one
• Relocation support (housing + flights)
• Meal allowance + free healthy meals on-site
• Career development and internal growth opportunities
• Easy access to public transport

Why This Role Stands Out

• Direct exposure to global digital advertising ecosystem
• Strong entry into tech & social media industry
• Full relocation package ideal for international candidates
• High-growth environment with structured training

This role is ideal for candidates who want to break into global tech and digital advertising — top performers will quickly transition into specialized or client-facing growth roles within the ecosystem .