Sales Business Systems Analyst

NetApp Sales Business Systems Analysts work as part of a team that supports and enhances NetApp’s worldwide business processes and systems.

Essential Functions:

• Work with business partners, process architects, and/or super users to define processes that meet business requirements
• Ensure that business processes being defined are scalable and flexible to meet future business needs
• Thoroughly understand business strategy and end-to-end business process and capture business requirements, end-to-end process impacts in the appropriate tool and ensure completeness
• Collaborate with stakeholders on business requirements and create a functional design, which focuses on the impacted business processes, data flows.
• Decompose and document individual functional requirements to ensure that they are testable and readily understandable by the development team
• Perform functional config and setup based on solution design
• Define and document detailed acceptance criteria and develop test scripts within appropriate tools or test assets
• Partner with QA team as the QA team develops functional test strategy, test plans, test data and scripts and actively participate in various testing cycles
• Act as a functional subject matter expert and assist with the resolution of escalated incidents from the support organization

Job Requirements

• Must have extensive knowledge of key sales capabilities such as Opportunity Management, Quote Management, Deal Registration, Channel and Partner Enablement, Renewals, Account Management, Install base lifecycle, Pipeline
• Management and Intelligence.
• Experience working with Sales Applications such as Salesforce (required), MS Dynamics, Anaplan, Certinia and Analytics Platforms
• Strong business partnership experience required, with a proven track record of successfully driving cross-functional initiatives and projects. Ability to present ideas, design, and solutions to business and IT stakeholders
• Should be able to perform feasibility studies and recommend industry best practices to address business requirements
• Review and analyze the business requirements to influence and guide functional design and end to end solutions architecture
• Ability to collaborate with enterprise architects and technical leads to understand the current application footprint and standards and drive implementation of end-to-end solutions
• Excellent written and oral communication and interpersonal skills
• Self-motivated and takes initiative without a lot of direction
• Demonstrated critical thinking and analytical decision-making skills
• Able to prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment
• Knowledge of UX design principles and wireframing tools is a plus

Education & Experience

• Experience with major Sales CRM and Q2I platforms, along with supporting tools
• Requires 8-10 years of information technology experience of which at least 6-8 years mainly in the Sales Domain
• A Bachelors Degree required; Information Technology or related field preferred

Compensation:
The target salary range for this position is 136,000 - 202,400 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

Nearest Major Market: Raleigh
Job Segment: Systems Analyst, Quality Assurance, Outside Sales, Solution Architect, CRM, Technology, Sales