Sales Operation Manager

Stellenbeschreibung:

Join our Team

Join Ericsson Antenna System (EAS) as a Sales Operation Manager and be the force that simplifies how our sales teams work across the Americas, EMEA, MOAI, and MNEA. You will partner with Business Area and Market Area sales operations teams to review global tools and processes, tailor them to EAS needs, and remove unnecessary complexity so day-to-day sales work becomes faster, clearer, and more effective.

What You Will Do

Improve sales processes and tools focused on simplification, automation, actionable data insights, and pragmatic AI adoption.
Manage and strengthen the EAS EBD deviation approval process to ensure clear governance and consistent execution.
Lead change initiatives with global teams to introduce and scale sales and AI solutions (e.g., IODM, Premium+, AI-enabled sales support) tailored to EAS requirements.
Work closely with Market Area sales operations teams to embed EAS-specific sales flows into local ways of working and ensure smooth adoption.
Support sales compliance in partnership with global compliance teams through training, self-assessments, audit readiness, and quarterly reporting.
Define, set and track OKRs for the commercial management and technical sales support unit, and follow up on outcomes to drive performance.

The Skills You Bring

Bachelor’s degree or equivalent experience, plus at least 3 years in sales support, sales operations, or sales analytics.
Strong analytical mindset and structured execution skills, with a passion for process improvement, workflow optimization, and resolving complex operational challenges.
Transformation-driven and proactive — energized by change and experienced in change management and continuous improvement.
Excellent communication, planning, and stakeholder-management skills; able to create clarity, build alignment, and mobilize action across diverse teams.
Hands‑on experience with tools such as Power BI, Salesforce, sales analytics platforms, and AI tools (for example MS Copilot Studio).
German language skills are a strong plus.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems.

You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.