Sales Support Analyst (CDI) H/F

Amundi Luxembourg is recruiting for its subsidiary, Fund Channel.

We are a regulated B2B fund distribution platform created in 2005, jointly owned by Amundi and Caceis, based in Luxembourg. We have been ranked as the best European platform four years in a row, in 2022, 2023, 2024 and 2025. (source: Platforum).

Our mission is to provide a unique combination of value added services to facilitate fund distribution, strengthen transparency and improve processes. We built a marketplace ecosystem to which Assets Managers and Distributors have access, and operate across a dozen different countries in Europe and Asia; and have offices in Switzerland, Singapore, and Italy.

Fund Channel has more than EUR 330 billion of assets under intermediation providing a “one-stop-shop” solution for asset managers and distributors. Fund Channel services are based on solid human relationships, as well as high levels of automation.

Together we make fund distribution easier!

MISSIONS

• Be in contact with international Assets Managers and Fund Distributors to identify their needs and answer their queries
• Make sure that agreements (mainly commercial terms) are updated in due time
• Ensure smooth communication/instruction to other departments involved in the value chain
• Support Sales and Relationship Managers through deep analyses for prospects and existing clients
• Support the team by close follow-up of the common objectives of the Department (including reporting to other internal stakeholders)
• Handle several controls to monitor activity and ensure quality of service to our clients
• Set up automated report sending and produce some tailer-made reporting if necessary
• Maintain CRM tool updated