Salesforce Administrator (m/f/d)

Join to apply for the Salesforce Administrator (m/f/d) role at intec GOPA - International Energy Consultants, ROENG T.E.C.

Location: Bad Homburg

Overview

We are seeking a proactive and experienced Salesforce Administrator to join our IT team during an exciting period of growth. As we are currently implementing Salesforce, you will bridge the gap between business needs and the technical solution. You will work closely with our project lead and external development partners to oversee the implementation, and then take ownership of the platform’s administration, maintenance, and future roadmap. This is a unique opportunity to shape our Salesforce instance from the ground up and drive its success across the organization.

Key Responsibilities

• Platform Administration & Support: Serve as the main system administrator for the Salesforce environment; handle user account maintenance, reports and dashboards, workflows, and other routine tasks; manage Salesforce security, including roles, profiles, sharing rules, and permission sets; provide first-line end-user support, troubleshoot issues, and manage escalations; develop and deliver training materials to ensure high user adoption and satisfaction; collaborate with other IT teams to build interfaces between environments (Microsoft M365, ERP, websites).
• Project Oversight & Development: Act as the main point of contact for the external Salesforce development partner; translate business requirements into technical specifications; collaborate with the project lead to keep implementation on schedule and aligned with business objectives; participate in and coordinate User Acceptance Testing (UAT); manage deployment of new features and updates from sandbox to production.
• Product Ownership & Strategy: Take ownership of the Salesforce platform post-implementation; develop and maintain a product roadmap; gather feedback from stakeholders and end-users to identify improvements; manage the product backlog; promote Salesforce within the company and stay current with releases and best practices to keep the platform optimized.

Qualifications & Experience

• 2+ years of hands-on experience as a Salesforce Administrator.
• Salesforce Certified Administrator (ADM 201).
• Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder) preferred.
• Proven experience as part of a Salesforce implementation project.
• Strong understanding of Salesforce best practices, data management, and security.
• Excellent project management and communication skills; ability to translate business needs to technical teams.
• Proactive, self-starter attitude with a passion for problem-solving and process improvement.
• Deep understanding of AI-based automation and agents within Salesforce to enable intelligent process automation.
• Full proficiency in English.

Environment & Benefits

• High emphasis on Corporate Social Responsibility.
• International working environment in an exciting sector.
• Supportive team culture with emphasis on collaboration and professional development.
• Open communication and decision-making processes.
• Opportunity to contribute to the department’s future success and develop professionally.
• Benefits such as job tickets, bike programs, gym membership support, canteen, and more.

Ready to Apply?

If you are ready to bring your expertise to our team, please send your application today (cover letter including earliest starting date and salary expectation, CV, relevant certificates, and reference letters). The cover letter should highlight your relevant experience and interest in shaping our digital future.

Your contact: Eva Meszaros

We look forward to hearing from you. GOPA Group values diversity and inclusion and is committed to recruiting the best talent without regard to gender, age, nationality, race, sexual orientation, disability, or religious beliefs.

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