Seller Customer Service Agent – German speaker

Stellenbeschreibung:

Seller Customer Service Agent – German speaker

Location: Lisbon, Portugal | On-site
Employment Type: Full-time
Languages: German + English
Monthly salary: 1200 Euro gross

Role Overview

We are looking for German-speaking Seller Customer Service Agents to support sellers on a global digital platform. This role combines customer service and sales awareness , helping sellers succeed by providing guidance, support, and solutions connected to business development activities.

Key Responsibilities

  • Support sellers via inbound and outbound interactions
  • Assist with account-related queries, tools, and platform usage
  • Provide guidance to help sellers improve performance and results
  • Apply sales awareness to influence seller success
  • Maintain accurate records in internal systems
  • Meet service quality and performance targets

Schedule

  • Monday to Sunday
  • Shifts: 08:00–17:00 or 09:00–18:00 (rotational)
  • 2 rotational days off

Requirements

  • German + English fluency
  • Minimum 1 year of experience in:
    • Customer Service / Customer Support
    • Telesales
    • Account Management
    • Customer Success
    • Business development–related roles
  • Sales mindset and ability to influence seller success (mandatory)
  • Strong communication, negotiation, and problem-solving skills

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NOTE / HINWEIS:
EnglishEN: Please refer to Fuchsjobs for the source of your application
DeutschDE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung

Stelleninformationen

  • Veröffentlichungsdatum:

    15 Jan 2026
  • Standort:

    Düsseldorf
  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt

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