Senior Account Manager (m/f/d)

Senior Account Manager (m/f/d) – ABOUT YOU

Responsibilities

• Manage and strategically develop key accounts in the fashion sector
• Plan, manage, and execute projects aimed at process optimization and the introduction of new systems
• Conduct sales analyses to ensure our partners’ performance aligns with ABOUT YOU's overall business strategies and goals
• Prepare and evaluate various reports, KPIs, and analyses for business, performance, and assortment management
• Drive the internationalization of existing key accounts
• Develop and implement new processes to enhance our business models through cross‑functional projects
• Work closely with other ABOUT YOU teams (e.g., Sales, Logistics, Tech, Business Development, Legal, and Buying)
• Serve as a central point of contact between partners and internal departments to effectively advance projects and processes

Requirements

• 2-3 years professional experience in key account management, consulting, or project management, ideally in a digital environment
• A successfully completed degree in business or a related field
• Prior experience with online marketplaces or fashion e‑commerce is an advantage
• Analytical thinking and enthusiasm for working with KPIs and data
• Strong organizational skills and enjoyment of working with structured processes
• Entrepreneurial mindset and ability to independently drive projects forward
• Strong communication and negotiation skills to build long‑term relationships with partners
• Proficiency in MS Office, especially Excel
• Good to very good English language skills

Benefits

• Hybrid working
• Fresh fruit every day
• Sports courses
• Exclusive employee discounts
• Free drinks
• Language courses
• Company parties
• Help in the relocation process
• Mobility subsidy
• Central location
• Flexible working hours
• Company pension
• Dog‑friendly office
• AY Academy
• Job Bikes

We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well‑being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.

Because of our strong growth, new challenges and possibilities arise all along to further develop ourselves and the company. Our team consists of people from different areas of expertise – fashion, marketing, business and tech – and we are driven and united by our passion. We motivate and support each other, share our know‑how and are open towards different opinions and new ideas.

We are looking forward to receiving your application – preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales and Business Development

Industries: Internet Marketplace Platforms

Location: Hamburg, Hamburg, Germany