Senior Account Manager - Technology & Innovation (GenAI, RPA, Process Mining)

Senior Account Manager - Technology & Innovation (GenAI, RPA, Process Mining)

Job location: Germany/Austria – home or office based.

About the Role

As a valued member of our Technology & Innovation Sales team, you will inspire and empower organizations by sharing the transformative potential of Infor’s digital business platform. You will engage with both existing customers and new industry partners to champion all aspects of our platform, including AI/ML Augmented Intelligence, Generative AI, Agentic, Enterprise Automation, Process Mining, Enterprise Integration, and Data Management. We’re looking for someone passionate about weaving compelling industry stories around innovative technologies—always through the lens of meaningful customer outcomes and the real economic benefits of digital transformation.

What You'll Do

• Build Meaningful Relationships : Nurture strong, trust‑based connections with regional Infor sales teams and customers by understanding their unique challenges and goals.
• Collaborate Creatively : Partner with marketing and business development to design thoughtful marketing plans tailored to your industry accounts.
• Discover and Solve : Listen carefully to uncover prospects’ business needs and align those with smart, innovative business platform solutions.
• Lead with Confidence : Prepare and deliver engaging C‑suite presentations that focus on transformational outcomes and the client’s vision.
• Encourage Fresh Perspectives : Inspire clients to rethink their business with innovation strategies grounded in clear ROI and cost‑benefit insights.
• Stay Informed and Ahead : Keep your industry knowledge sharp by participating in user groups and monitoring competitive offerings.
• Work Together Across Teams : Collaborate seamlessly with Sales, Pre‑sales, and Solution Consulting to ensure smooth and client‑centered solutions.
• Negotiate with Integrity : Guide pricing and agreements toward mutually beneficial outcomes to successfully close deals.
• Stay Organized : Keep account information and activities up to date in internal systems and communicate forecasted revenue clearly with your sales leadership.

What You Bring

• A passion for thriving in dynamic, start‑up or incubated environments.
• A solid understanding of AI/ML, Generative AI, Hyper Automation, Enterprise Integration, and Data Management.
• The ability to translate complex technology into tangible business value and process improvements.
• Familiarity with business operations such as supply chain management, inventory optimization, and sales forecasting.
• A track record of success in a multi‑product, collaborative team selling environment.
• Creativity paired with strong attention to detail.
• A proactive mindset with a natural sense of urgency.
• Confidence and grace in building and nurturing executive‑level relationships.
• Excellent verbal and written communication skills.
• A history of meeting or exceeding annual sales quotas of $1M+.
• Comfort managing multiple complex sales cycles simultaneously.
• A hunter’s spirit for identifying and pursuing new opportunities.

Preferred Qualifications

• Deep competitive and industry knowledge.
• Bachelor’s degree or equivalent experience.
• Proven experience in solution selling.

Travel: Up to 50% travel to connect with clients and teams.

Industry: Cross‑vertical, with opportunity to explore diverse sectors.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Equal Opportunity Employment

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.