Crane Worldwide Logistics

Senior Air Freight Specialist Weekend Shift Thur-Sun 07:00 -17:00

Stellenbeschreibung:

Overview

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

Position: Senior Air Freight Specialist

Shift: 2nd Shift (16:00 to 00:00)

Location eligibility: Applicants must be eligible to reside and work in Germany; proof of residence and work permit will be required.

Responsibilities

Documentation & Compliance:

  • Generate and review airline bills, motor carrier bills of lading (BOL), export/import declarations, NAFTA/USMCA forms, and other domestic paperwork.
  • Maintain accurate records to meet corporate standards and regulatory requirements.
  • Select the optimal mode of transport (ground, air, courier) for all U.S. and cross-border Canadian shipments.
  • Analyse cost-time trade-offs to balance service levels with budget objectives.
  • Negotiate competitive rates and service agreements with motor carriers, freight forwarders, and couriers (e.g., UPS, DHL, FedEx).
  • Monitor carrier performance and recommend partnerships that drive cost savings and reliability.

Brokerage Coordination:

  • Liaise daily with customs brokers to provide import documentation, track entries, and expedite clearance for inbound shipments.
  • Troubleshoot and resolve brokerage issues to avoid delays or penalties.
  • Partner with domestic sales to gather weight/dimension data, prepare accurate freight quotes, and recommend the most economical carriers.
  • Empower sales teams with timely shipping insights and potential cost-saving strategies.

Freight Bill Auditing:

  • Audit domestic freight invoices for accuracy, identify billing discrepancies, and liaise with carriers to dispute or adjust charges.
  • Track audit outcomes and contribute to ongoing cost-control initiatives.

Customer Service & Issue Resolution:

  • Act as the primary point of contact for client inquiries and shipment status updates.
  • Investigate service failures or complaints, propose corrective actions, and follow through to client satisfaction.

Relationship Management:

  • Build and maintain strong, trust-based relationships with internal teams and external partners.
  • Consistently deliver exceptional service to strengthen customer loyalty.

Other Duties:

  • Undertake special projects and continuous-improvement initiatives as assigned by management.

Skills & Abilities

  • Excellent verbal and written communication skills; intuitive listening and problem-solving abilities.
  • Proven capacity to work under pressure in fast-paced environments and manage multiple priorities.
  • Strong analytical mind with meticulous attention to detail.
  • Proficient in TMS/ERP systems and the Microsoft Office suite.
  • Client-focused, proactive attitude with a proven record of delivering service excellence.
  • Quick learner with excellent memory recall of operational data, rates, and carrier guidelines.

Education & Experience

  • Minimum of 3 years’ experience in freight operations, logistics, or a related field.
  • At least 2 years’ practical experience with motor carriers, freight forwarders, or express couriers.
  • High School Diploma or GED required; a Bachelor’s degree in Business, Supply Chain, or Logistics is preferred.

Additional Details

  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Supply Chain
  • Industries: Transportation, Logistics, Supply Chain and Storage and Freight and Package Transportation

Note: This description reflects the responsibilities and qualifications for the Senior Air Freight Specialist role and excludes unrelated postings or notices.

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NOTE / HINWEIS:
EnglishEN: Please refer to Fuchsjobs for the source of your application
DeutschDE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung

Stelleninformationen

  • Veröffentlichungsdatum:

    23 Jan 2026
  • Standort:

    Frankfurt
  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt

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