Senior Client Relations Manager - Media & Entertainment (m/f/d)

Overview of the Company

Our client is the fastest (and coolest) market research platform. On a mission to make the world a little more fact‑based, they help companies understand how consumers think and make better data‑driven decisions. They started out in Hamburg in 2014, and now have more than 260 employees spread across 15 countries in a remote‑first model, serving 2,600+ international clients from over 190 markets worldwide.

Want to be a part of the movement?

They value transparency in their recruitment process, and they've created a blog to share what to expect during each step of their journey together.

Senior Client Relations Manager – Media & Entertainment

You will act as a trusted advisor to customers regarding the importance and potential of market research, innovation, and consumer centrality. You will work closely with the Director of Sales and build and manage relationships with companies in the Media/Entertainment sector, showcasing our capabilities and developing mutually beneficial commercial frameworks with stakeholders.

What you’ll be doing

• You will develop and own the growth strategy for the Media/Entertainment vertical
• You will represent the company to marketing and insights decision‑makers within the Media/Entertainment industry
• You will acquire new customers, advising and coaching them on the most relevant Market Research approach, leveraging our platform and methodologies portfolio
• You will scope and qualify client requirements for both new and existing projects
• You act as the voice of our Media/Entertainment customers, staying attuned to their pain points, competition, and growth prospects
• You will build and maintain a strong network within the Media/Entertainment industry
• You will create partnership opportunities within the industry to further strengthen our positioning as a research partner
• You will represent the company at trade fairs and public speaking events, expand your network, and leverage existing contacts to drive our business
• You will work closely with our Customer Success, Inside Sales and Marketing teams to maximise growth opportunities

You will thrive in this role if

• You have 5+ years of experience in B2B Sales, preferably in the Media/Entertainment industry
• You have an extensive network within the Media/Entertainment industry, coupled with a strong customer‑centric mindset
• You have experience handling the full life cycle from pre‑sales to closing
• You have excellent proficiency in German and English (other languages are a plus)
• You are proficient in working with CRM tools, ideally HubSpot
• You are based in Germany, ideally in Hamburg
• You have an empathetic nature with a keen sense for understanding the needs of others

What’s in it for you?

• Flexibility Policy - Our flexibility policy means there is no hard cap on the number of vacation days you can take.
• Work‑from‑anywhere Policy - If you’re based in the EU, you can work outside your country of residence for up to 180 days per year.
• All the hardware you need and your own MacBook
• If you are located in Hamburg or Berlin, you’ll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from office space.
• If you are located in Germany or Spain, you will have access to a subsidised Urban Sports Club membership .
• In case you’re located in one of the cities where most of our members are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our co‑working spaces .

Kind reminder: Please ensure that your application is submitted in English.

This post not only outlines the ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We’re eager to hear from individuals who share our enthusiasm.

We are an equal‑opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.