Senior Customer Service Representative

German Speaking Customer Support Specialist

We are seeking a highly skilled German-speaking customer support specialist to join our team in Malta.

About the Job

• As a German-speaking customer support specialist, you will be responsible for providing top-notch support to our customers via chat, email, and phone. This includes responding to their inquiries, resolving issues promptly and efficiently, and escalating complex problems when necessary.

• You have excellent communication skills with native-like fluency in both written and spoken German language is essential.
  • Proficiency in English language as well
• The ideal candidate should have experience working in a similar role or relevant industry background; this would make it easier for them adapt quickly into new work environment but not mandatory < li>The ability operate effectively within fast-paced situations remain calm under pressure think critically resolve conflicts effectively manage competing priorities maintain effective working relationships empathize respond accordingly ensure high level of professionalism throughout interaction stand out cutting-edge solution-focused mindset see each challenge an opportunity drive continuous improvement enhance overall performance increase productivity efficient business process reengineering utilizes empowered ownership makes real difference initiative strong belief system latest technologies leading edge knowledge stay ahead set example others forward thought leadership promotes teamwork foster collaboration builds consensus manages diversity extends empathy excitement innovative results dedicated quality services becomes invaluable asset operation enjoy success own",