Senior Data Centre Engineering Operations Technician (w/m/d), Data Center Engineering and Facil[...]

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers.

You should be able to manage large-scale projects and new region support from conception to completion. These projects involve independent work as well as collaboration with external support groups, including engineering, automation, procurement, and finance in both local and global settings. You will create and deliver on key milestones, obtain and track quotes for necessary costs, and document project results for future implementation at other facilities.

Key Responsibilities

• Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations.
• Implement and execute site or equipment-specific training exercises (including stand‑by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, etc.).
• Oversee day‑to‑day operation and maintenance of mechanical and electrical equipment in data center sites.
• Operate independently, with limited direct management.
• Assist in the design and build‑out of new facilities and perform root‑cause analysis of equipment failures.
• Act as an escalation point for all facilities‑related issues within the data center region. Work overtime hours as needed to support site stability.
• Troubleshoot and report facility and data‑center‑level events within internal Service Level Agreements (SLA).
• Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Ensure all safety procedures are adhered to by vendors and AWS staff.

Physical Requirements

• Work at height, and from ladders.
• Perform physical tasks during the shift.
• Work in a noisy environment, with ear protection.

A Day in the Life

Your day begins with a comprehensive review of facility systems, where you’ll monitor performance metrics, anticipate potential challenges, and develop proactive maintenance strategies. You’ll collaborate with cross‑functional teams, troubleshoot complex technical issues, and lead critical infrastructure improvement projects that enhance our operational capabilities.

Basic Qualifications

• Experience directly constructing electrical engineering systems including large‑scale power distribution/generation gear and mechanical engineering systems including cooling systems.

Preferred Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field.

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m/w/d

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