Senior Delivery Manager

Kinaxis WorkFromHome

Stellenbeschreibung:

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional, because People matter at Kinaxis.

Company Overview

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2,000 employees around the world, supporting 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries and continue to innovate and revolutionize how we support our customers.

Location

This is a remote position. You can work from home and be located anywhere in Germany.

About The Role

The Senior Solution Consultant is a fully proficient professional responsible for understanding Kinaxis customers’ most pressing business performance challenges and committed to helping our customers solve complex issues in their supply chain management practice. The incumbent works with new and existing customers, providing expert guidance in integrating our product offerings so that customers can experience immediate value. The incumbent acts as a functional lead on projects by delivering consulting services and leadership during deployment of RapidResponse supply chain software, leveraging advanced knowledge of the product and supply‑chain industry trends and best practices to achieve desired outcomes.

Key Responsibilities

Independently lead business requirements discovery sessions for implementations of advanced complexity, multi‑phase workstreams, and broad scope.
Partner with the Solution Architect on process design and technical direction of complex configurations.
Execute product configurations of advanced complexity according to customer needs and approved solution architecture.
Act as the first level of escalation and oversee troubleshooting and resolution of complex configuration issues for the project team.
Apply advanced mathematical models, optimization techniques, and artificial intelligence algorithms to complex supply‑chain planning scenarios to improve customer performance and achieve business objectives.
Execute validation and testing of the solution, capture user feedback, and develop recommendations for escalations, roadblocks, and documentation.
Independently lead complex deployment workshops focused on training and guiding customers on how the solution was configured and how to achieve immediate value from their investment.
Provide technical leadership and recommendations to Associate, Entry, and Intermediate Solution Consultants during project milestones and critical deployments.
Guide and mentor more junior consultants throughout the project lifecycle.

Primary Skills and Qualifications

Bachelor’s or Master’s degree in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology, or a related field.
5+ years of in-depth experience in software implementation or deployment within the supply‑chain planning or execution space, or business experience in supply planning, demand planning, inventory management, or manufacturing.
2–3 years’ experience in a functional leadership capacity for system configuration or deployments.
2–3 years’ experience in business process design for supply‑chain software implementations.
Passion for working in customer‑facing roles with strong interpersonal, communication, facilitation, and presentation skills.
Excellent problem‑solving and critical‑thinking skills, able to synthesize complex information to determine the best course of action.
Self‑starter who shows initiative in their work and learning, and can excel in a fast‑paced environment.
Proven leadership skills within a team, along with a successful track record working with customers and executive sponsors.
Ability to work effectively in a collaborative, matrixed environment.
Strong verbal and written communication skills, with the ability to explain complex ideas clearly.

Role‑Specific Skills and Experience

Advanced knowledge and hands‑on application of supply‑chain best practices related to forecasting, MRP (Material Requirements Planning), constraint management, and production scheduling.
Ability to lead complex business requirements gathering sessions with customers and system end users.
Experience with supply‑chain processes and manufacturing planning solutions such as RapidResponse, SAP, Oracle, or Blue Yonder.
Proficiency in SQL, R, and/or JavaScript.
Willingness to travel up to 75% on average and up to 100% occasionally, with the ability to work effectively when remote from client sites.

Work With Impact

Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands

Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more.

Social Responsibility at Kinaxis

Our Diversity, Equity, and Inclusion Committee shapes hiring practices, talent assessment training, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do, and we’re committed to a net‑zero operations strategy. We are involved in our communities and support causes where we can make the most impact.

Benefits

Flexible vacation and Kinaxis Days (company‑wide day off on the last Friday of every month)
Flexible work options
Physical and mental well‑being programs
Regularly scheduled virtual fitness classes
Mentorship programs and training and career development
Recognition programs and referral rewards
Hackathons

For more information, visit the Kinaxis web site at or the company’s blog at .

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at . This contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.