Senior Enterprise Account Manager DACH (German Speaker)

Mirakl WorkFromHome

Stellenbeschreibung:

Senior Enterprise Account Manager DACH (German Speaker)

Mirakl is the leading provider of eCommerce software solutions, enabling enterprises to drive growth and efficiency in their online businesses. Since 2012, Mirakl has pioneered the platform economy, empowering retail and B2B enterprises with scalable technology to digitize product assortment via marketplaces and dropship, improve supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.

About Mirakl

Mirakl is trusted by major brands such as Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe’s, Ulta, and over 450 additional industry‑leading businesses worldwide.

Your Two Main Missions

Drive Revenue Growth: generate sales across a portfolio of enterprise accounts, consistently reaching upsell and cross‑sell targets.
Secure Renewals: anticipate and manage contract renewals to secure future revenues and minimize churn.

Key Contributions

Build robust, data‑driven account plans for each key customer, leveraging analytics to identify and prioritize growth levers.
Actively monitor account health and performance through regular analysis of usage, contract terms, and business KPIs.
Identify and qualify new sales opportunities within existing accounts by interpreting client data, market trends, and business needs.
Manage the end‑to‑end sales process for upsell/cross‑sell opportunities: identification, qualification, engagement, negotiation, and closing.
Participate in monthly and quarterly business reviews, providing actionable insights to mitigate risk and maximize value.
Collaborate closely with customer success, product, and sales teams to design and execute tailored action plans.
Stay current on new product features and enhancements, translating technical advancements into business value for clients.

Who You Are

You have 5+ years of experience in a closing role (Account Executive/Account Manager) in SaaS, with a proven track record of closing complex and high‑value enterprise deals.
You excel in both consultative, long‑cycle sales and transactional sales environments.
You are highly analytical, comfortable building models in Excel, synthesizing contract data, and translating insights into commercial actions.
You are able to articulate ROI and business value with a data‑driven approach, and are at ease presenting insights to senior client stakeholders.
You possess a strong understanding of business practices, industry trends, and can quickly grasp complex pricing models.
Excellent verbal and written communication skills in English and German.

You are based in Paris or Munich and keen to work in a hybrid model (3 days in office, 2 days remote).

Our Hiring Process

Application review: the Talent Acquisition team assesses alignment with role requirements and keeps you informed at each step.
Introductory call (30 minutes): an initial conversation to learn about your background, motivations, and to answer your questions.
Business interview (45–60 minutes): discussion with the hiring manager about experience, problem‑solving approach, and impact.
Values loop (3 conversations): meetings with team members from different functions to explore alignment with our core values.
Case study: a practical exercise (take‑home or live) designed to assess your approach to real‑world scenarios relevant to the role.
Final decision and offer: feedback consolidation and offer details, benefits, and next steps.

Equal Opportunity Employer

Mirakl is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We welcome collaborators with diverse perspectives and experiences—often going beyond conventional job requirements and fueling our culture of continuous learning.