Senior Field Service Engineer - Advanced Repair Technologies (m/f/d)

Wärtsilä is a world leader in marine technology and is leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, Wärtsila delivers efficient, safe and sustainable integrated products and solutions to enhance the business of our customers.

The Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers.

We are looking for our next Senior Field Service Engineer – Advanced Repair Technologies (m/f/d) reporting to our Hamburg office.

This role provides senior‑level technical expertise and leadership in field service execution, with a specialized focus on advanced repair technologies such as In‑Situ Laser Cladding and robotic‑assisted repair solutions. The Senior Engineer ensures safe, high‑quality and reliable service delivery while mitigating technical and warranty risks and maintaining high customer satisfaction.

Responsibilities

• Acts as senior technical expert during complex field service assignments, providing guidance, decision‑making and problem resolution in challenging operational environments.
• Leads and coordinates assigned teams during work execution, including task planning, on‑site supervision and technical validation of results.
• Provides specialized expertise in robotic control systems and In‑Situ Laser Cladding / laser welding processes, including setup, commissioning, process monitoring and troubleshooting in marine and power plant environments.
• Executes and supervises advanced repair, service and commissioning activities for Wärtsilä products (2‑Stroke, 4‑Stroke, Propulsion, Automation, In‑Situ Machining, Turbochargers), both onboard vessels and on land‑based power plants.
• Evaluates repair strategies from a technical integrity and warranty risk perspective, including root cause analysis and long‑term reliability considerations.
• Interacts with customers at a senior technical level, leading technical discussions, progress reviews and solution alignment meetings during execution.
• Ensures execution in line with Wärtsilä processes, safety standards and quality requirements to achieve targeted time, cost and performance outcomes.
• Provides structured feedback to sales, engineering, design, purchasing and installation functions, contributing to continuous improvement of repair concepts and service offerings.
• Identifies opportunities to promote advanced repair solutions and spare parts through professional customer interaction and accurate field documentation.
• Acts as a role model for safety culture and compliance, actively maintaining and promoting Wärtsilä’s high HSE standards.

Qualifications

• Degree in Mechanical Engineering, Mechatronics or a comparable technical discipline, combined with extensive hands‑on field service experience.
• Proven senior‑level experience with robotic automation systems, including understanding and handling of robot controllers, interfaces and automated process workflows.
• Strong practical expertise in In‑Situ Laser Cladding and/or laser welding applications, including process parameter optimisation, metallurgical considerations and repair strategy assessment.
• Ability to analyse complex component damage mechanisms, perform root‑cause assessments and define technically and economically sustainable repair solutions.
• Solid expertise in Wärtsilä control and automation systems (e.g. WECS, UNIC C1/C2/C3, LCS, UCS or comparable systems).
• Ability to read, understand and modify electrical, automation and mechanical schematics.
• Fluent in written and spoken English and German; additional languages such as Dutch or Polish are an advantage.
• Strong leadership mindset with a structured, quality‑driven and customer‑oriented approach.
• High willingness to travel worldwide and work independently in demanding field environments.

A voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job‑relevant merits and abilities.