Riverty

Senior IT Service Expert (Tenant) (m/f/d)

Riverty Berlin

Stellenbeschreibung:

Everything we do, starts with you. Together with you, we build the most human-centric fintech. To enable everyone’s future financial growth. Riverty. Reassuringly Boring.

We are looking for

Senior IT Service Expert (Tenant) (m/f/d) (unlimited, full-time)
flexible working conditions available. Join our team at our location in Berlin, Baden-Baden, and Verl.

Key Responsibilities

  • Leading and driving service excellence across incident management, access control, stakeholder engagement, and continuous process improvement.
  • Ensuring high-quality service delivery by maintaining structured documentation and supporting strategic initiatives across the tenant environment.
  • Optimizing IT service processes, maintaining a structured CMDB, and analyzing service metrics to drive continuous improvement.
  • Acting as the primary contact for stakeholders regarding service performance, ensuring alignment between technology and business needs.
  • Coordinating the Riverty tenant setup, working closely with internal teams and external providers like Microsoft to ensure seamless project delivery.
  • Supervising applications and monitoring data flows to ensure uninterrupted critical business operations.

Skills and Attributes

  • Logically minded with a strong interest in IT
  • Independent, resilient, and capable of communicating effectively with various stakeholders
  • Service-oriented mindset with strong communication skills
  • Highly motivated to learn and grow within the field
  • Responsible and patient, with the ability to undertake routine tasks accurately
  • Open-minded and comfortable working within a multicultural team environment
  • Ability to embrace change and innovation, contributing to a dynamic work environment
  • Ability to travel internationally
  • Fluency in English and German would be a huge benefit

You will be a good fit for the role when you enjoy the challenges and opportunities in our ever-changing business landscape, where routine tasks are balanced with exciting projects involving AI solutions, making the day-to-day work engaging and dynamic.

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NOTE / HINWEIS:
EnglishEN: Please refer to Fuchsjobs for the source of your application
DeutschDE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung

Stelleninformationen

  • Veröffentlichungsdatum:

    13 Jan 2026
  • Standort:

    Berlin
  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt

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