Senior Key Account Manager - Railway (m/f/x)

About Us:

KONUX is a dynamic and fast-growing technology company that is supporting digitalisation within the railway industry. Our AI-powered solutions empower our customers to make smarter, data-driven decisions, and our culture is fueled by grit, ingenuity, and credibility - we believe that these values are essential to unlocking the potential of technology and making a real impact. At KONUX, we are passionate about driving innovation in the fields of railway in combination with IoT and AI, and we are looking for like-minded individuals to join our team.

Job Description:

We are seeking a Key Account Manager at KONUX for the largest railway operator in Germany. You will be in charge of all account related topics and tasks, supported by a Customer Success Manager, and will build strong relationships with key customer stakeholders. You will be responsible for driving the demand for existing solutions and for gaining an in-depth understanding of future customer needs and upselling opportunities. Together with the account team, you will assure great customer satisfaction and positive system usage. You will be based in Germany and work remotely or in the KONUX office in Munich.

Your Impact:

• Main contact person for all topics relating to our key customer, both externally and internally.
• Ensuring long-term success by supporting leaders in customer’s organization on covering their transformation needs with existing and upcoming KONUX solutions
• Build strong relationships with customer key stakeholders and understand customer structure, processes and needs.
• Analyze demand for new solutions and solution adjustments, based on an in-depth understanding of customer’s business challenges
• Evaluate customer requirements and convey those requirements internally to ensure an adapted product development and roadmap.

To be successful in this role, you’ll need to have:

• Deep railway industry knowledge
• Understanding of the business processes and adapt to the culture of the customer organization
• Ability to build or have an existing network within the customers organization.
• Resilience to work on long term sales cycle
• 5+ years of experience in working with technological solutions in the railway industry, European tender experience would be a bonus
• Solid knowledge of client budgeting and purchasing processes
• Great negotiation and project management skills including clear and direct communication
• Excellent interpersonal and communication skills in German and good skills in English language.

Why Join Us:

Equity (all permanent KONUX employees have equity!)

Dedicated Learning & Development budget of 3.600€ p.a.

Comprehensive relocation support if this opportunity at KONUX requires you to move

Hybrid working model: Meet your colleagues in the office minimum 2 days per week

Modern workspace with cool rooftop with mountain view

Flexible working conditions, home office equipment and free choice between a Windows or Apple laptop

❤️