Senior Manager Corporate Communications

Serrala is committed to shaping how the company shows up—internally, externally, and in the market. This is a unique opportunity to own the full global communications strategy end to end, elevate Serrala’s brand reputation, and strengthen executive visibility during an exciting phase of growth and transformation.

About the Role

As Senior Manager, Corporate Communications , you will lead Serrala’s global communications agenda. In this role, you will partner closely with our Executive Leadership Team and cross functional partners to drive a unified, compelling narrative that supports Serrala’s business priorities. You’ll set the strategic direction, lead key communication moments, manage media relations, and craft high impact content that informs, inspires, and engages. If you are a strategic communicator, exceptional storyteller, and thrive in fast paced environments, this role offers the chance to make a company wide impact.

Responsibilities

• Define and own Serrala’s global communications strategy across all internal and external audiences.
• Ensure consistency of messaging across internal communications, PR, demand generation, product marketing, and executive communications.
• Build and maintain the company’s overarching narrative to support business objectives and strengthen brand reputation.

Executive Communications

• Partner directly with the Executive Team on strategic, ongoing, and crisis communications.
• Lead the executive visibility and speaker program, including speeches, social media presence, interviews, and authored thought leadership content.
• Prepare leaders for internal and external communication moments.

Public Relations

• Manage global PR activities in partnership with Serrala’s PR agency.
• Lead campaign planning, narrative development, media outreach, and press release creation.
• Collaborate cross functionally with Product, Content, and Executive teams to ensure accurate and compelling external stories.

Internal Communications

• Oversee internal communications programs—from global town halls to major company announcements.
• Support crisis communications and ensure timely, clear messaging across the organization.
• Lead intranet governance and support high engagement internal content.

Thought Leadership

• Define and drive Serrala’s global thought leadership strategy.
• Identify relevant topics aligned with market trends and company priorities.
• Support product and content teams in developing authoritative, scalable content.

Regional Communications

• Support German language communications when needed.
• Enable regional teams through localized editorial support and scalable thought leadership assets.

Qualifications

• Fluency in English and German, written and spoken.
• Extensive experience in corporate or global communications.
• Strong PR and media relations background, including agency collaboration.
• Proven experience working with and influencing executive leaders.
• Exceptional copywriting, storytelling, and editorial skills.
• Strong project management abilities; highly organized and able to manage competing priorities.
• Ability to perform under pressure—especially during reactive or crisis communication situations.
• High attention to detail with a strong sense of quality.

Required Skills

• Experience in tech, B2B software, or financial process automation is a plus.
• Background in employer branding, content strategy, or brand communications is beneficial.

Pay range and compensation package

Equal Opportunity Statement

Serrala is committed to diversity and inclusivity in the workplace.