Senior Manager / Teamlead Technical Integration (m/f/d)

About Redcare Pharmacy

As Europe’s No.1 e‑pharmacy Redcare Pharmacy is powered by passionate teams and cutting‑edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.

Job Description

Your Role

• You lead and develop the Technical Integration / Seller Onboarding team, setting clear goals, roles, and responsibilities
• You are responsible for the strategic development of technical seller onboarding, with a focus on scalability, automation, and quality
• You steer performance through KPIs, reports, and business reviews, and derive strategic initiatives to achieve targets
• You own the seller experience (NPS) within onboarding from a high-level perspective and prioritize initiatives with the greatest business impact
• You act as a central interface between Operations, Product, Tech, Sales, and Customer Success
• You make prioritization and resource allocation decisions and ensure sustainable processes in daily operations
• You identify structural weaknesses and drive end‑to‑end optimizations across team boundaries

Qualifications

Your Profile

• You have a completed degree or a comparable qualification in business, IT, e‑commerce, or a related field
• You bring several years of experience in a strategic leadership role within an e‑commerce, tech, or platform environment
• You have a proven track record of scaling and strategically developing complex processes, teams, or structures
• You possess a strong understanding of technical systems, integrations, and data‑driven performance management
• You collaborate confidently with Product and Tech teams as a peer
• You excel at structuring complex topics, setting clear priorities, and driving decisions
• You demonstrate strong stakeholder and expectation management at management level
• Very good German and English skills, both written and spoken, complete your profile

Additional Information

Benefits

In order to provide you with the best possible support for your individual needs – whether it’s living a healthy life, having enough time for your needs, or developing your skills – we offer a wide range of different, site‑specific benefits:

• Mobility: Not all employees live close to our office. That’s why we support our employees with your daily commute with a travel allowance. This compensation is paid to you with 23 cents per kilometer in addition to your net salary.
• Redcare events: We promote team‑building through creative team events, and celebrate our successes together at regularly scheduled parties.
• Vacation: We can offer you 28 vacation days and a vacation pay once per year (96 % of your monthly gross) in addition to your salary.
• Employee discount: Several times a year, we offer you discounted employee sales directly at the Sevenum location as well as 10 % off on our assortment for all employees.
• Employee referral program: Because our employees know best who fits in with us, successful recommendations are rewarded with a bonus.

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