Senior Market Manager (m/f/d) Client Connectivity Germany

Senior Market Manager (m/f/d) Client Connectivity Germany

Join to apply for the Senior Market Manager (m/f/d) Client Connectivity Germany role at HSBC

HSBC Germany is a part of the HSBC Group, one of the world's leading international banks. At HSBC, our purpose is opening up a world of opportunity. When you join our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible. We connect you with colleagues from around the world and enable you to play an active role in shaping the future.

We are looking for employees with personality! Characters who stand up for our common goals and support one another, while at the same time finding convincing solutions for our customers. If you want to combine seemingly incompatible things at your next employer, we warmly welcome you to HSBC.

Being part of HSBC in Düseldorf , you'll help evolve and grow our business as a Senior Market Manager (m/f/d) within Client Connectivity Germany . Are you looking for a new challenge? Do you have a passion for payments and treasury? Do you enjoy working in a fast-pace and international environment? If you answered yes to any of these questions, we want to hear from you!

What you will do

Responsible for driving Corporate and Institutional Banking (CIB) revenue growth and continuous improvement of HSBC's Client Connectivity proposition within the market. The role acts as the voice of the market and the client, identifying emerging client needs, leading go-to-market initiatives and collaborating with internal teams to improve client experience. Client Connectivity owns market and product ownership for all digital channel capabilities (web, mobile, Host-to-Host, SWIFT, EBICS and APIs) that enable clients to seamlessly connect to HSBC's Transaction Banking solutions in a secure and unified way across payments, trade, custody, FX, and lending. The Senior Market Manager will report to the Head of Client Connectivity locally and collaborate intensively with the Market Management and other Client Connectivity colleagues in the group.

In this role you will

• Develop and execute market strategies to grow adoption of client connectivity capabilities, leading go-to-market and commercialization activities while ensuring pricing alignment, frontline readiness, and benefit realisation
• Represent HSBC's Client Connectivity proposition in client meetings, industry forums, and events to strengthen brand positioning and client advocacy
• Champion the voice of the client by translating market insights and client feedback into actionable recommendations for local and global product teams to ensure future state architecture, solution design and roadmaps reflect country/regional needs and are aligned with local regulatory frameworks
• Collaborate with Client Solutions, Content, and Sales teams to create impactful client collateral and provide subject matter expertise on Client Connectivity for large or complex client opportunities
• Ensure high-performance client onboarding by owning operational and business readiness in market working with global product teams to implement global operating models in market, maximising standardisation, and automation
• Own the strategic and operational management of the local EBICS channel, ensuring alignment with global Client Connectivity architecture, regulatory standards, and client needs in the market
• Act as a role model for Client Connectivity across all functions within the CIB organization; promoting best practice sharing and alignment across Client Connectivity, Product, Sales and Client Service

You should apply if you have

• Several years proven experience in transaction banking, treasury services, treasury management systems and/or payments and cash management in a market, product/digital commercialization or client-facing role.
• Strong understanding of market systems, products and bank operations, and stages in the product lifecycle and how this translates into market management strategies.
• Excellent communication, presentation and stakeholder management skills.
• Good track record of bringing new product/digital channel capabilities to market.
• Fluent in German and English.

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you'll get in return

• Work-life balance: We offer flexible working models such as flextime, home office and part-time options.
• Family friendliness: You find it hard to reconcile your family and your career? Not with us! Among others, we offer comprehensive child care options in our company nursery schools.
• Development: At HSBC we never stand still. Thanks to HSBC My Career and HSBC University, we offer you the opportunity for continuous personal development and to acquire future skills. This includes helpful tools for individual career planning.
• Perks and Financial Security: Our company ticket, a company bike, a subsidized canteen, IT leasing options or discounts from our 'Corporate Benefits' programme – will help you save money! Every employee will receive an employer-funded pension and an insurance to support you in case of an accident. You can enjoy 30 days of vacation as well as additional holidays (Christmas and New Years Eve).
• Health: We offer a comprehensive range of health-related services such as medical check-ups, Sabbaticals, a lifetime working time account, a family service, joint sports groups or Mindfulness Sessions. Take your pick!
• Internationality: You'll have opportunities to work internationally – this can be your place to start and branch out to anywhere we have offices.
• Connecting with colleagues: You'll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

HSBC has been certified "Top Employer 2025" in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in France, Germany, Italy, Luxembourg, Netherlands, Poland, Spain and Switzerland.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We value difference!

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit:

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service

Referrals increase your chances of interviewing at HSBC by 2x.