Senior Operations Analyst

About the Company

The AI-driven trade platform transforming industrial supply in infrastructure, energy, and construction materials. It connects vetted suppliers across Asia, Europe, and the GCC region with local demand through a single integrated platform.

Its proprietary AI stack digitizes and automates the full lifecycle of materials trade – from procurement and pricing to inventory, logistics, and embedded financing – replacing thousands of manual, relationship-driven processes with real-time orchestration.

Buyers gain instant quotes, reliable availability, and predictable delivery through a unified operating system. Suppliers benefit from accurate forecasting, disciplined demand management, and seamless integration into cross-border fulfillment networks. The company partners with leading brands to run both dropship and cross-dock fulfillment motions for large-scale transactions, turning global supply chains into predictable, repeatable, software-like workflows.

The company has scaled to triple-digit-million GMV, operates across six international markets, and is rapidly expanding toward profitability. With a team of 80+ people across Berlin (HQ) and Asia, it is building the world’s first industrial-grade AI operating system for materials – redefining how global trade works in one of the world’s largest and most essential industries.

The company is backed by top-tier investors as well as global institutional banking partners, having recently closed its $40m series B - Atomico, Project A, and Invent Capital with institutional backing from Commerzbank and KfW.

We are seeking an experienced Senior Operations Analyst to join our Logistics, Fulfillment, and Supply Chain team. This role is pivotal in establishing comprehensive data and operational controlling transparency across our operations, enabling data-driven decision-making and continuous improvement.

Responsibilities

• Develop and maintain regular reporting on key operational KPIs across logistics, fulfillment, and supply chain functions, presenting insights to senior management and stakeholders

• Manage and control all operational payments, including accounts receivable (AR) and accounts payable (AP), ensuring accuracy and timely processing

• Track and monitor bonus-relevant KPIs for the entire operations team, supporting transparent performance management and incentive calculations

• Create and implement standardized operational controlling frameworks and dashboards to provide real-time visibility into operational metrics and performance trends

• Collaborate with department heads across logistics, fulfillment, and supply chain to define, track, and optimize operational KPIs aligned with business objectives

• Prepare monthly, quarterly, and ad-hoc reports on operational performance, cost controls, and financial health of operations

• Ensure data integrity and accuracy by implementing quality checks and audit procedures across operational controlling processes

• Support budget planning, forecasting, and financial analysis for the operations department

• Recommend and implement process automation and system improvements to enhance reporting efficiency and data quality

Required Qualifications

• You hold a Bachelor’s or Master’s degree in Business, Supply Chain Management, or a related field.

• 1–5 years of practical experience in business analytics, operational controlling, or a related field

• Strong background in data analysis and business intelligence (BI) tools and methodologies

• Proven experience in operational controlling, financial controlling, or operational finance

• Strong problem-solving abilities with a detail-oriented mindset

• Ability to work independently while collaborating effectively with cross-functional teams

• Excellent communication skills with the ability to present complex data insights clearly

• Familiarity with Salesforce

• Proficiency in Excel/GSheets and data visualization tools (e.g., Tableau, Power BI, or similar)

• Excellent command of English (required), German language skills (a plus)

Preferred Skills & Attributes

• Experience with logistics, fulfillment, or supply chain operations

• Knowledge of cost accounting

• Proficiency in SQL or Python for advanced data manipulation (a plus)

We are an equal-opportunity employer and welcome applicants from all backgrounds, regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, disability, or any other characteristic. We believe that diversity drives innovation, creativity, and collective strength.