Senior Principal, Global Performance & Projects -GFS

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are looking for a Senior Principal, Global Performance & Projects to lead the Performance & Special Projects Management of our Cloud Kitchens vertical.

Global Food Services (GFS) is Delivery Hero’s physical infrastructure arm that builds cloud kitchens to facilitate the geographic expansion of restaurants, and your mission will be to define how we measure success across all regions, bridging the gap between raw data and executive strategy. You will build and scale the framework that measures our success across all regions, ensuring our cloud kitchens remain profitable, efficient, and strategically aligned with Delivery Hero’s global goals. You won't just report the numbers; you will own the framework that drives our P&L, optimizes our commercial levers, and ensures that a win in one region becomes a standard practice in another.

• Design and implement a flexible global performance management system which can be tweaked based on the maturity of each regional business - supporting high-growth "startup" markets differently than established "mature" zones
• Manage and track the financial & operational performance for GFS globally, identifying key trends, risks, and opportunities to improve both top and bottom-line performance
• Drive the execution of GFS Central OKRs and contribute to the long-term global strategy for the vertical, ensuring regional milestones directly support our high-level commercial objectives
• Manage relationships with regional counterparts and collaborate with Data Team to build the "Single Source of Truth" standardized dashboards and reporting tools that the entire vertical uses to make decisions, and ensure their adoption across the vertical
• Drive cross-functional ad-hoc special projects that arise from the vertical's evolving needs (e.g. new market entry, partnership with 3rd parties, launch of virtual brands, etc.)
• Provide high-level insights and executive summaries to senior leadership, distilling complex data into clear strategic actions

Qualifications

• You gained in total 7+ years of professional experience, of which 3+ year in management consulting, investment banking firm, or an internet company
• You earned your degree from a university in business, economics, management or engineering
• Proven experience in defining and executing strategies and as well you possess a hands‑on mentality, drive, an analytical and structured way of working, and logical thinking skills
• You are highly motivated and communicative, very energetic and independent in handling business challenges
• You are comfortable and have the ability to achieve goals in a dynamic and highly pressured entrepreneurial environment
• You have excellent English language skills

Nice to have

• Work experience in central teams overseeing multiple entities
• Technology experience, preferably e-commerce

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team?

If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at it in your application.

Severely disabled applicants with equal qualifications will be given preferential consideration.

You’re welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.