(Senior) Product Manager Kraken Flow

Stellenbeschreibung:

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation to creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Kraken Customer

What we do: build the most AI-driven, innovative, forward‑thinking platform for energy management. From optimising resources to delivering cost‑effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM and AI‑driven communications, Kraken is powering the next wave of innovation in the energy industry.

Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future but build for it. Now.

Our team

While Kraken Technologies is written and maintained by an 800‑person strong multi‑discipline engineering team, you’ll be part of a new early‑stage product division within KrakenFlow.

KrakenFlow is a young team

We work agile and use tools like Notion, Asana and Figma to specify & plan our work; Github, CircleCI and Terraform Enterprise as part of an immutable‑infrastructure continuous delivery pipeline; Sentry and CloudWatch to measure performance and monitor production. Some of our coding conventions are open‑source. Kraken is a great place to learn, work with some talented engineers and level‑up your skills.

About the Opportunity

Our technology team has grown extremely quickly. With this rapid growth we are looking for a proactive Senior Product Manager to join the Kraken Flow team and work with our developers to ensure what they do has the highest impact for our customers.

Your product area has not previously operated within a traditional product structure. As such there is a unique opportunity to shape and define your product area.

You’ll be working with the Flow Canvas squad. This team is responsible for enabling non‑technical users to intuitively and confidently transform their process knowledge into maintainable workflows. The central interface is Canvas which allows users to configure processes via drag and drop. Making this experience intuitive for both technical and non‑technical users is a key strategic goal for the Canvas team and the Flow team as a whole.

Key Responsibilities

Be the product manager of the Canvas squad within the Kraken Flow product group.
Collaborate closely with developers to ensure that complex technical challenges are met in a way that ensures scalability, resilience and performance.
Drive the development process ensuring that products are delivered on time and meet the highest quality standards.
Participate in strengthening the overall product group in close collaboration with your globally distributed team of fellow PMs.
Work with stakeholders to align product goals with business objectives and customer needs.
You’ll work in an international team with people from timezones between the US and New Zealand. Collaboration with other team members in other timezones will be frequent. You will have occasional out‑of‑hour calls with teams and you should be familiar and comfortable working asynchronously.

As your product develops and matures your day to day will likely be :

Liaise with tech, our clients and others to identify how best to manage your product. You’ll spot problems, take ownership and see them through to resolution.
Gather technical requirements from internal and external stakeholders, define the approach and help write PRDs and tickets so developers can hit the ground running.
Coordinate discussions on technical proposals and use your own technical understanding to cut through complexity.
Own the backlog of work to support development of your product. We use Asana to keep track and prioritise what's up next.
Report on the progress of products and projects including new features and your team’s roadmap across the wider organisation. This involves building, maintaining and updating success metrics and KPIs to effectively measure and communicate the success and impact of our initiatives.
Help teams that are working on front‑line support to quickly resolve issues.
Contribute to improving the product management community at Kraken including thinking strategically and supporting other team members.

What We’re Looking For :

Prior experience in product management is required (a minimum of 3 y.e.)
Experience in building workflow engines and automation tools or low‑code tools is a plus.
A background in software engineering is a plus.
Excellent written and verbal English communication skills capable of interacting with individuals at varying levels of technical expertise.
A confident communicator comfortable collaborating with international teams to achieve global objectives.
A self‑starter with a proactive approach who sees problems and feels compelled to solve them, can self‑learn and engages with various people in the business to understand global operations.
Highly organised, methodical and clear in ensuring projects progress smoothly from inception to completion. Demonstrated ability to manage products from conception through to launch.
Adaptability to thrive in a dynamic, ever‑changing environment. Experience in a fast‑paced start‑up or scale‑up setting is advantageous.
Willingness to roll up your sleeves and dive into tasks from doing your own data analysis, mocking up prototypes or exploring our logging system.
We’re looking for people with a variety of skills and experience to build our team so if you fit some (and not all) of the criteria please do apply.

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and the UK. We are one of the best workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference please contact us and we’ll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Kraken we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal‑opportunity employer we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

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Required Experience :