Senior Product Owner - Digital Ops (all genders)

We’re looking for a Senior Product Owner for the OPS Heartbeat Program — a strategic initiative designed to transform operational excellence. In this role you’ll be responsible for one working stream (Airport/Aircraft) by delivering high impact initiatives that improve both our customers’ experience as well as our internal processes.

What You’ll Do

• Shape the vision and roadmap for your product in close collaboration with the stream lead (Airport or Aircraft)
• Collaborate with subject matter experts to thoroughly analyze existing processes, pinpoint improvement areas, and design actionable solutions
• Work closely with Business Analysts, Data Scientists, and Engineers to develop scalable solutions and products that leverage complex, large-scale data, data science, and AI techniques to improve operational efficiency and optimization
• Independently write user stories to build up a well‑structured product backlog that translate operational needs into action
• Prioritize effectively, ensuring the backlog aligns with strategic goals and delivers maximum value to the company
• Lead cross‑functional teams through lateral leadership

What you’ll need

• At least 5 years’ experience working as a Product Owner/Product Manager
• In depth experience in developing digital (data and AI) products that drive impact
• Familiarity working with cross‑functional teams in an agile environment
• Experience writing user stories to build up a product backlog
• Experience with operational processes in an airline are a plus
• Fluent business English skills

What You’ll Bring

• An analytical mindset and enthusiasm for digging into data
• Ability to prioritize and know when & how to say “no”
• A problem‑solving mindset who can break complex problems up into bite‑size pieces
• Ability to work in a dynamic cross‑functional environment
• Ability to keep the team spirit at a high level even in stressful times and times of ambiguous priorities