Senior Project Manager - Automotive Warranty and Services (f/m/x)
We are looking for a Senior Manager - Warranty and Services Expert (f/m/x) to join our Financing & Value-Added Services Team, responsible for financing, insurances and aftersales services across the 9 markets where Autohero is currently operating. Your role will consist in optimizing our existing warranty and services sales offering, ensuring best‑in‑class operational performance and taking part in the development of new services to better serve Autohero customers’ needs.
Position within the company and managerial responsibilities: In addition to working in close collaboration with our Product, Finance, tech and Marketing teams based in Berlin headquarters, you will have regular contacts with local management from our 9 European subsidiaries.
What we offer:
- Once a unicorn, now a listed public company, be part of our success story!
- A very international and dynamic working environment with exciting challenges for personal growth. Everything you do has direct business impact.
- Design and execute exciting projects, partially from the ground up, and play a crucial part in turning ideas into concrete offerings.
- Your future is important to us, which is why we have an above‑average corporate pension plan to top it off.
- We offer discounts on well‑known brands like Flaconi, Bosch, Apple and Sky, as well as special offers on used cars for you, your family and your friends.
Responsibilities
- Use your previous experience and skills to review, challenge and ultimately improve existing processes and products, leverage technology and data to decrease costs while maintaining a high level of customer satisfaction, and ensure best practices are shared across all our local entities in Europe.
- Fully leverage and further develop critical business skills including quantitative and qualitative analysis, project management, communications, and stakeholder management in a high‑functioning team environment.
- Become the central point of connection between internal and external stakeholders including Product/Tech, Legal, Finance and external partners for future project rollouts.
- Turn our extended warranty and maintenance subscription program into a power‑house: set up financial targets and planning infrastructure, implement cost‑controlling procedures, design training materials, optimize product content and increase revenue through targeted revenue management & renewal initiatives.
Qualifications
- Autonomy and a demonstrated track record working with high‑level stakeholders at international scale. Passion and motivation about moving tasks forward and taking ownership of topics; a hard‑working mindset with a desire to achieve impact and results beyond a 9‑5 working schedule.
- Very good analytical skills and the ability to manage priorities to meet time‑sensitive deadlines.
- Up to 5 years of relevant work experience in Automotive warranty and/or maintenance contracts management, preferably at a recognized insurer or OEM captive, ideally in an international context.
- Completed studies in business administration, engineering, computer science, finance or a comparable degree programme.
- Advanced knowledge in Microsoft Excel and Google Sheets.
- Full proficiency in English is mandatory; every other European language is a plus.
Join us, building the best way to buy and sell cars!
You do not meet 100% of the requirements? Take your shot and apply anyway! We offer room for growth and challenges to learn from.
Contact
David Westa
At AUTO1 Group we live an open culture, believe in direct communication, and value diversity. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or any other non‑merit factor.
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