Senior Quality Specialist

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

Position Summary

TheSenior Quality Specialist plays a crucial role in ensuring product safety, compliance, and quality across our U.S. manufacturing network. As a trusted technical partner to factory teams, you will help drive alignment with regulatory requirements, uphold Nestlé quality standards, and champion robust food safety practices.

In this role, you will also serve as the intermarket supply coordinator—managing product briefs, leading issue resolution, and guiding effective complaint investigations between producing and receiving markets. You’ll be a key driver of continuous improvement by supporting defect elimination efforts and strengthening quality systems to elevate factory performance.

This position is an excellent opportunity for an experienced quality professional who thrives in a fast‑paced, collaborative environment. If you enjoy influencing across functions, translating technical concepts into practical solutions, and making a meaningful impact on operations and consumer trust, this role offers a rewarding next step in your career.

Please Note: This position will be either a remote or hybrid role based on the selected candidate’s geographic location. Strong preference will be given to applicants who live within a commutable distance of Bohemia, NY or Brightwater, NJ.

Key Responsibilities

• Serve as the Intermarket Supply complaint coordinator by supporting factories with complaint investigations and facilitating timely resolution of claims within the Complaint Handling tool.
• Manage producing‑market inputs for Product Compliance within the Intermarket Supply Product Brief Tool.
• Lead and participate in cross‑functional quality and manufacturing initiatives to improve Incident Management, FTR, defect elimination (Consumer and Customer Complaints), and the use of digital manufacturing tools—all with a strong focus on consumer experience and food safety.
• Collaborate with cross‑functional partners and factory teams to identify opportunities for process improvement and defect elimination using continuous‑improvement methodologies such as TPM, and Goal Alignment.
• Support factories in managing and maintaining quality assurance systems in full compliance with Nestlé policies, regulatory requirements, and customer expectations.
• Build capability by strengthening leadership and technical competencies within factory Quality Assurance Managers and their teams, fostering greater autonomy and expertise.
• Partner with factory teams to develop and execute implementation plans that support business and company objectives.
• Perform other duties as assigned.

Experience & Education Requirements

• BS/BA degree preferred in Food Science, Food Technology, or a related field, or significant relevant work experience in lieu of a degree.
• Minimum of 7–10 years of experience in a quality role within a manufacturing operations environment.
• Knowledge of FDA regulations required.
• Proven ability to translate technical, quality, and compliance concepts into practical application.
• Strong knowledge of Food Safety/HACCP, GMPs, Allergen Controls, sanitary design/controls, pest control, and food and/or dietary supplement regulations preferred.
• Proven project‑management experience.
• Strong problem‑solving capabilities.
• Statistical analysis experience preferred.
• Proficiency in Windows‑based applications, including Word, Excel, and PowerPoint.
• Experience with SAP, Viva, PLM, or QMS software preferred.
• Demonstrated ability to thrive in a fast‑paced environment with minimal supervision, showing strong leadership, interpersonal skills, and self‑initiative.
• Excellent verbal and written communication skills.
• ISO 9001 Internal Auditor certification a plus.
• FSSC Lead Auditor training from an approved external provider a plus.
• PCQI (FSMA) certification a plus.
• Travel required: approximately 10–15%.