(Senior) Research Manager (all genders)

Location

Bilendi Cologne, North Rhine-Westphalia, Germany

Position

(Senior) Research Manager (all genders)

Permanent, full‑time, starting January 2026 or as agreed

Responsibilities

• Support clients with complex research requirements using Bilendi Discuss to design advanced qualitative online studies.
• Plan, coordinate, and execute complex quantitative online market‑research projects from set‑up to data delivery.
• Act as an expert advisor beyond project execution, identifying opportunities, questioning assumptions, and guiding clients towards best possible results.
• Delight and surprise clients with tailored, innovative insights and approaches.
• Serve as product expert and competent point of contact for client inquiries.
• Train new clients in using our software and motivate them to use it independently.
• Act as a trusted sparring partner, ensuring the software becomes an indispensable part of clients’ daily work.
• Provide feedback to the Bilendi Discuss platform team and collaborate internationally with research managers to continuously improve the software and best practices.

Qualifications

• Graduate (Bachelor or Master) in Economics, Social Sciences, or Psychology with a focus on market research, marketing, or statistics.
• 3–5 years relevant experience in qualitative and quantitative market research; familiarity with focus groups and in‑depth interviews.
• Passion for market research and cutting‑edge agile software technologies, including AI.
• Strong theoretical and practical knowledge of study and questionnaire design, especially in creating discussion guides for qualitative work.
• High interest in artificial intelligence, preferably with initial hands‑on experience.
• Exceptional project‑management skills and the ability to work under pressure.
• Empathetic customer contact and strong relationship building.
• Excellent consulting and communication skills with a winning personality.
• Team‑player with a love for shared success and celebration.
• Fluent German and English in speaking and writing; additional languages are a plus but not required.

Benefits

• Employment in an established, internationally growing company.
• Diverse role with ownership and decision‑making freedom within our engaged, competent, and friendly team.
• Open company culture, team spirit, flat hierarchies, and quick decision paths.
• Informal environment – we use “du” and have no dress code.
• Intensive personal onboarding.
• Central office in the heart of Cologne with modern equipment.
• 40‑hour week with flexible working hours and home‑office options.
• Possible participation in mobility programs (Jobrad/Jobticket).
• Free beverages, coffee, tea, and a fruit bowl in the office.
• Company pension plan.
• Opportunity for short stays at other European locations (“workation”).
• Training and coaching.
• Regular team events in Cologne.

Important note

Please be advised that a valid work permit for Germany is required for non‑EU citizens. Unfortunately, applications without a valid work permit and sufficient German language skills may not be considered.

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