(Senior) Sales Engineer (m/f/d)

Pliant WorkFromHome

Stellenbeschreibung:

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Since 2020, Pliant has been on a mission to rethink credit cards and empower companies to grow by providing a smart way to pay that scales with their business. With our app and API‑based solutions, Pliant allows companies to issue physical and virtual credit cards, automate payment processes, track spending, and seamlessly integrate this data into their finance stack.

About Pliant

Pliant is growing quickly. With expansion into 30 international markets, we believe that people, passion, and diversity are the key ingredients to our future success. Our growing team of 200+ Plianteers come from 38 nationalities and work remotely or in a hybrid environment from our headquarters in the heart of Berlin.

About the Role

As a (Senior) Sales Engineer at Pliant, you will operate at the intersection of Sales, Product, Compliance, Operations, and Engineering. You are the trusted technical partner for sales during the sales cycle and the internal orchestrator who ensures deals progress without friction.

Key Responsibilities

Pipeline Progression & Internal Blocker Resolution

Work closely with Sales Managers to identify friction points in active deals and drive resolution across internal teams.
Coordinate with Product, Engineering, Compliance, and Operations to ensure clear timelines and expectations during the sales cycle.
Track internal requests and follow‑ups, ensuring blockers are resolved quickly and transparently.
Support approvals, onboarding questions, edge cases, system configurations, and custom requirements.

Customer‑Facing Technical Partner

Support in product demos and lead technical discovery to understand prospects’ workflows, integration needs, and operational requirements.
Explain and have a deep understanding of Pliant’s technical capabilities (APIs, integrations, card features, spend rules, onboarding flows, etc.) in a simple and compelling way.
Draft solution proposals, feasibility assessments, and architectural guidance for large customers.
Partner with Product to represent the “voice of the customer” and identify feature gaps or new opportunities.
Analyze CRM and operational data to spot bottlenecks that slow down deals or reduce conversion.
Build playbooks, templates, evaluation guides, and repeatable frameworks that increase sales velocity.
Recommend improvements to internal processes and tools to increase efficiency and reduce operational overhead.

Best Practices, Knowledge Sharing & Enablement

Create internal documentation and guides on common use cases, integration paths, compliance requirements, and technical constraints.
Train Sales team members on core product knowledge, technical nuances, and how to position Pliant effectively.
Ensure consistent communication of technical best practices across Sales, Partnerships, Customer Success, and Operations.

What You’ll Bring

3‑5 years in Sales Engineering, revenue operations, technical consultant/sales role or similar; big plus if in B2B or fintech (Series A‑C stage).
Communication talent – able to explain complex technical concepts to both technical and non‑technical audiences.
Solid analytical abilities and comfort working with data to identify challenges or gaps.
Experience collaborating with Product, Engineering, or Operations teams.
Technical knowledge – no need to be a developer, but familiarity with APIs and technical concepts is required.
Fluency in English is required; German is a plus.

What We Offer

The opportunity to work in a growing team with big responsibilities and a strong culture of knowledge sharing.
Attractive remuneration.
Choice of preferred OS (Windows or Mac).
Flat hierarchy and transparent communication.
Opportunity to develop your talent in a dynamic team with ambitious goals.
Flexibility and possibility to work remotely.
Monthly mobility benefit.
Wellhub Membership.
Company card with a monthly allowance for lunches, coffee, etc.

Commitment to Diversity and Inclusion

At Pliant, we believe diversity and inclusion are essential to building an innovative product and an exceptional experience for both our customers and our team. We welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.