Senior Technical Product Manager, Item Navigation (Quick Commerce)

Stellenbeschreibung:

Overview

Senior Technical Product Manager to join the Item Navigation Domain on our journey to always deliver amazing experiences. You’ll help build technology that scales our non-food offerings, reaching new market segments and driving revenue growth. By innovating within our Quick Commerce Team, you’ll make Delivery Hero the go-to platform for a broad range of products, helping us grow faster and deliver more value to customers around the world.

Item Navigation domain within QC Merchandising is at the forefront of enabling customers to seamlessly find relevant products within our Q-Commerce Platforms. The Navigation squad is responsible for building a Tier 1 service that sits on a critical path between Global Services and products we build centrally, and our Global Platforms that consume the data for display to end customers. Our mission is to build reliable and scalable technical systems that maximize item discoverability within various category listings, collections, and navigation paths across different Shops and Partners in Q-Commerce. The team is responsible for the core services and APIs that power category browsing and item discovery through structured navigation, ensuring high performance and availability for millions of daily interactions.

We are seeking a strong Senior/Principal Technical Product Manager to lead the development of Tier 1 systems in the Navigation team, positioned within QC Merchandising value stream in the Commercial Tribe. You’ll work closely with cross-functional teams to define, prioritize, and deliver highly technical product solutions that directly impact user experience and business metrics related to category browsing and item discoverability within curated collections. You will be instrumental in shaping the technical architecture, data models, and API approaches for our core navigation systems, ensuring they are scalable, robust, and future-proof. A key aspect of this role is strong collaboration with product peers and stakeholders from other relevant teams and domains to ensure a cohesive customer journey.

Responsibilities

Drive the Technical Strategy & Roadmap for Navigation Systems: Define the vision and strategic roadmap for technical, data-driven systems powering category listings, curated collections, and navigational assets across QC spaces. Ensure alignment with business objectives, merchandising opportunities, and customer experience goals.
Own Metrics & Performance: Establish and monitor success metrics related to navigation usage, item discoverability within categories, and conversion; co-define KPIs for system health, latency, and throughput with engineering for robust monitoring and alerting.
Partner with Engineering & Data Science: Collaborate to implement scalable navigation systems and data pipelines; participate in technical design discussions and provide clear technical requirements.
User-Centric Approach: Understand customer journeys for discovery and translate insights into actionable navigation strategies.
Experimentation & Testing: Drive A/B testing to validate hypotheses and optimize item discoverability; define and monitor the technical setup for experimentation.
Cross-Functional Stakeholder Alignment: Align navigation strategies with stakeholders across Platforms, Data, UX, AdTech, Catalog, Content/PIM, Item Ranking, Promo Domain, and commercial teams; articulate technical concepts to non-technical audiences.

Qualifications

Product & Domain Expertise: 5+ years in product management with a focus on highly technical data products powering search, category listings, collections, and navigation structures in Q-Commerce, e-commerce, or marketplace environments.
Technical Acumen & Leadership: Experience building products that leverage large datasets and rigorous experimentation; able to drive technical conversations with engineering, understand system architecture, API design, and data flow.
Technical Fluency: Strong understanding of data pipelines and content aggregation logic; able to discuss trade-offs in architectural choices and guide scalable solutions for navigation display.
Analytical Excellence: Proficient in SQL and data notebooks; able to derive insights and define success metrics.
User-Centered Thinking: Translate customer behavior into actionable product strategies to improve discovery through navigation.
Influence & Communication: Proven ability to lead cross-functional teams and communicate complex ideas to technical and non-technical audiences.

Nice to have

Experience in Q-Commerce, e-commerce retail, or logistics.
Bachelor’s degree in Data Science, Computer Science, or related field, or equivalent practical experience.

Additional Information

Hybrid working model with in-person collaboration on our Berlin campus, 2 days a week.
27 days holiday with additional days in years 2 and 3.
Educational Budget of 1,000 €, language courses, parental support, and access to Udemy Business.
Health and wellness benefits including health checkups, meditation, yoga, gym, and bicycle subsidy.
Employee benefits: share purchase plan, sabbatical bank, transport discounts, life and accident insurance, pension plan.
Food benefits including digital meal vouchers, food vouchers, and corporate discounts.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating an exciting product and amazing customer and employee experience. We do not discriminate on the basis of race, religion, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect. If you need accommodations or accessibility support, please include it in your application. You’re welcome to share your pronouns (he/she/they) from the start so we can address you respectfully from our first contact.