Senior Technician

Requirements

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance

Candidate should have the knowledge in the following:

• Configuration of LAN Network devices, including VOIP and VOSIP,
• Support of back-end server infrastructure,
• System administration of AD, DHCP, VMWare and SCCM.

Experience:

• At least 2 years practical experience of implementation and maintenance of ICT end systems within a large organization.
• Working knowledge of Local Area Networks (LAN) / Wide Area Networks (WAN) technologies, Transmission Control Protocol (TCP)/Internet protocol (IP) and standards;
• Good Working knowledge of system network troubleshooting techniques utilising complex and diverse test equipment and software tools;
• Advanced understanding of server and client technologies, Microsoft Active Directory implementations, Microsoft Exchange;
• Working experience troubleshooting technical issues and providing technical support to end-users.

Training/Certifications:

• Relevant certification in IT Service Management, such as ITIL 4 Foundation or other
• CISCO Accredited Training such as CCST
• CISCO Accredited Training such as CCNA (desirable).