Senior Virtual Infrastructure Administrator (VI, Storage, VDI)

The Opportunity

The VI Administrator will be responsible for supporting systems and applications on a geographically dispersed Windows Enterprise network with multiple types of servers and server applications.

The VI Administrator will be directly responsible for the effective and efficient operation and interconnectivity of a Department of Defense Network and will execute the actions required to correct deficiencies or shortcomings and to improve system performance and efficiency.

The VI Administrator will provide senior level knowledge and Tier 3 support to the customer and their components to include Tier 3 infrastructure, design, implementation, troubleshooting, and support that builds, configures, and administers several hundred servers in their area of operation.

Responsibilities

• VI Administrator will provide remote support and/or travel to customer sites as required, demonstrate a strong background in managing VDI solutions (VmWare Horizon preferred), follow technical guidance from fellow team members, leadership, and customers about maintaining, operating, and evolving VDI environments and be able to independently action that guidance, maintain high service availability by liaising with many stakeholders to identify risk and threats to the delivery of VDI services, rapidly identify and correct faults impacting service delivery and other duties as assigned.
• Secondary responsibilities will include developing, maintaining, and updating VDI Virtual Apps and Desktops environments as required.
• Candidate will be responsible for developing and implementing technical standards (SOP, TTP, implementation instructions, other required documentation) and monitoring processes for information systems.
• Candidate will collaborate and liaise with other teams within the organization as well as VDI/VI team members to identify, track, and report on opportunities for system optimization, methods to drive efficiency, identify and reduce error rates, and empirically document customer experience.
• Performing and overseeing the management of Windows system administrator functions supporting a global Active Directory (AD) infrastructure.
• The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner.
• Required to work in dynamic fast paced environments that requires team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client managers and system users.
• Provide remote support and/or travel to customer sites as required, demonstrate a strong background in managing VI solutions (VmWare, CISCO, NetApp).
• Manage and monitor system resources to ensure optimal performance, including performing capacity planning and implementing best practices for system optimization.
• Administer NetApp/VMware/CISCO-based systems by handling tasks such as installation, configuration, patching, and security hardening, adhering to DISA STIG requirements for system security.
• Support automation of system administration tasks using shell scripting or tools like Ansible, PowerShell.
• Collaborate with cross-functional teams, providing limited support for Windows and networking systems when necessary.

Qualifications

Required:

• Must be a current US Citizen and currently hold an active DoD Secret clearance with ability to obtain and maintain a TS/SCI clearance.
• Bachelor’s degree and 8+ years of directly relevant experience. Additional experience may be considered in lieu of degree. 6+ years of hands-on NetApp/VMWARE vSphere/ESXI experience in engineering, operations and maintenance roles. Strong knowledge of NetApp/VMWARE concepts and best practices.
• Candidate must possess an active DoD Secret level security clearance, and be eligible to obtain and maintain a TS/SCI.
• VMware Certified Professional - Data Center Virtualization (DCV) or Desktop Management (DTM), NetApp Certified Data Administrator, Microsoft Certified Azure Administrator, Citrix or VMware Horizon certification.
• 8570 IAT Level II Baseline Certification (e.g. CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP).
• Maintain all HW and SW components at vendor supported levels.
• Maintain expert knowledge of NetApp, ESXi hosts, clusters, and vSAN/NAS/backup solutions.
• Support mission-critical Continuity of Operations (COOP).
• Develop and/or participate in After Action Reports (AARs).
• Establish security and cyber controls including STIGs, scans, logging, monitoring.
• Senior level knowledge of supporting Operating Systems: Windows Server 2019 and Windows 10/11, VMWare PhotonOS.
• Strong virtual infrastructure and storage background.
• System-level troubleshooting (software, OS, hardware, and networking).
• Organization and attention to detail.
• Eagerness to learn new technologies and develop new skills.
• Excellent verbal and written communications skills.
• Motivated, self-starting individual.
• Ability to work with emerging products where documentation and additional support is often not available.
• Ability to be self-directed while also collaborating and communicating with teammates and customers.
• On-call availability.
• TESA eligibility.
• Experience with Virtual Desktop Infrastructure (VMware Horizon or Citrix).
• Experience with Service Now.

Desired:

• Understanding of Department of Defense Military standards.
• Experience with Microsoft System Center Configuration Manager (SCCM/MECM).

What You Can Expect:

A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth. Together, we will advance our nation\'s most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Pay Range: The proposed salary range for this position is: $82,700 - 173,900 USD