Service Contract Manager (Utility Battery Energy Storage)

Responsibilities

Contract Management & Legal Oversight:

• Draft, review, and negotiate Service Level Agreements (SLAs), Long-Term Service Agreements (LTSAs), O&M contracts, warranty agreements, and post-COD service addendums.
• Manage, negotiate, and resolve warranty claims under performance warranties, ensuring contractual rights and obligations are enforced and properly documented.
• Lead contract risk assessments and advise Service and Commercial teams on contract strategy.
• Support dispute management, claims handling, and interpretation of contractual obligations.
• Ensure contractual terms align with company policies, risk standards, and regulatory requirements.
• Maintain contract templates, playbooks, and compliance frameworks in coordination with the Legal team.
• Work closely with Legal to ensure consistent implementation of processes required under FSR, ESG, export controls, and other relevant regulations.

• Partner closely with the Service team to evaluate technical data, root-cause findings, and operational KPIs during warranty-claim assessments.
• Prepare and negotiate customer-facing and supplier-facing warranty claim submissions, including performance-related claims, degradation claims, and component failures.
• Support tender responses related to service scope, warranties, preventive maintenance, and spare-parts offerings.
• Monitor contract performance, warranty periods, liability caps, and liquidated damages exposure.
• Support the Service team in customer meetings related to contract execution, change orders, warranty discussions, and claims.
• Collaborate with Engineering and Product teams to align contractual deliverables with product capabilities.

Requirements

• Law degree (LLB or equivalent); preference for candidates with a bar admission or legal practicing certification.
• 3–6 years of experience in contract management, legal counsel roles, or service contract administration—preferably in the energy, renewables, infrastructure, or technology sectors.
• Demonstrated experience managing and negotiating warranty claims, ideally in performance-based or technically complex products.
• Strong understanding of commercial contract structures, risk allocation, warranties, liability frameworks, and service-level obligations.
• Experience drafting and negotiating complex technical or service agreements.
• Ability to interpret and apply legal and regulatory requirements to operational contexts.
• Excellent communication skills with the ability to interact confidently with customers and internal stakeholders.
• Languages: Fluent English and other addition European language would be a plus.

• Experience in renewable energy, BESS, or power infrastructure.
• Familiarity with O&M operations, asset management, or technical service processes.
• Experience working in a global or multicultural environment.

We offer you

• A dynamic environment with high responsibilities and an independent working style
• The opportunity for professional development and growth in one of the most fast-growing industries.
• An environment of open communication where all ideas and opinions are valued
• Collaboration with an international and diverse team from all over Europe
• Possibility for remote work
• Qualified training and support with our buddy system
• A detailed introduction to our product portfolio
• Competitive salary and a great bonus structure
• Attractive additional benefits that vary depending on the country