Service Field Labor Productivity Lead (d/f/m) TK Elevator Europe Africa GmbH

Your Responsibilities

As the Service Field Productivity Lead, you will significantly enhance the efficiency of our maintenance, repair, and modernization operations. Your key responsibilities include:

Productivity Monitoring & Improvement

• Analyze performance data to identify opportunities for improving field efficiency.
• Develop and implement action plans for underperforming countries/entities.
• Promote digital solutions to enhance maintenance efficiency.

Team Leadership & Development

• Train and mentor field service supervisors on productivity best practices.
• Foster a culture of accountability, continuous improvement, and safety.

Cross-Functional Collaboration

• Act as a liaison between service field operations in various countries and EA service field operations.
• Collaborate with local entities to set targets for essential service metrics.
• Provide technical support to local entities as needed.