Service Supervisor

Your mission

The Michelberger Hotel & Restaurant hosts and serves Berliners and their guests since 2009.

Our Team creates a wide array of experiences tailored to the needs and desires of the occasion across a variety of hotel rooms, event & public spaces. In our restaurant, café/bar we serve the best local produce, sourced from a sustainable network of farmers, hunters and suppliers we trust, as well as from our own Michelberger Farm, a food forest in the Spreewald/Brandenburg.

The Michelberger Family additionally includes the ORA Restaurant, MXPSM Distillery, the PEOPLE Festivals as well as the Beverage company Fountain of Youth.

As an experienced Service Supervisor, you will work closely with the Service & Beverage Director and the Restaurant Manager. You will be responsible for the service process during your shift in the bar, restaurant, and event area:

• Management and coordination of the service shift between the bar, restaurant, and event area
• Focus on the bar area and interfaces with other areas
• Optimization and control of service standards
• Collaborating with employees in the late service team and the kitchen
• Employee management and development
• Supporting reservation management for the evening

Your profile

• Great pleasure in team leadership and teamwork
• Professional and friendly demeanour when dealing with guests and colleagues
• Host from the heart
• At least 1-2 years of professional experience in a managerial role
• Willingness to work weekends
• English fluent & German (min. B1)

Working with us means?

• To be part of a team, from over 30 nations, that joyfully and collectively serves people every day and creates places and products to create special experiences.
• Being part of a family business
• Staff lounge with high quality staff buffet
• Free staff drinks and coconut water
• Holidays above the standard rate
• Paid public holidays
• Seniority bonus
• Staff discounts at the hotel and our restaurants
• Free yoga and meditation classes
• Free concerts at the hotel

About us

The Michelberger Hotel & Restaurant is a metropolitan oasis of recreation, togetherness and pleasure in the heart of Berlin. Founded and directed by Nadine and Tom Michelberger. The Michelberger includes a regenerative farm in the Spreewald, the ORA restaurant, the Theke Imbiss, the MXPSM spirits manufactory, the PEOPLE Festival and the Fountain of Youth coconut water.

Since 15 years, the Michelberger is a vibrant human centered place serving and hosting people, a social space for the multitude of work and leisure travel occasions. Grown out of Berlin's cultural landscape, the Michelberger is constantly evolving with the people and stories that this hotel life writes.

"Our hotel thrives on small steps, on everyday collaborative creation and on maximum independence. Instead of complaining about the state of the world, politics, our neighbors or large corporations, we start where we can make a difference. In this place, with the people who work with us and who visit us. This is how we shape the present and create a desirable future for ourselves. - By hosting, by enabling experiences, by serving people " - Nadine and Tom Michelberger

Michelberger family