ServiceNow Administrator (w/m/d)

Stellenbeschreibung:

Job Title

ServiceNow Administrator (w/m/d)

Company

Dohme Taj Mahal Media Angola

Employment Type

Full‑time (remote possible)

Seniority Level

Entry level

Job Function

Information Technology

Industry

Media Production

Responsibilities

  • Expand and maintain the ServiceNow platform, implement necessary customisations, and enable new platform features to support operations processes and increase automation.
  • Work comfortably in agile project environments; User Stories are part of your DNA.
  • Configure systems and develop flows with confidence.
  • Analyse client‑ and server‑side JavaScript, develop customisations, and keep the ServiceNow platform up‑to‑date.
  • Administer the ServiceNow platform, create users, set permissions, services and clients.
  • Collaborate with Operations teams to ensure the CMDB is current and optimally usable for operating processes.
  • Support ServiceNow users across Operations teams and process managers in using ServiceNow.

Qualifications

  • Verifiable experience in implementing or expanding ServiceNow for IT Service Management, ideally with an IT service provider.
  • Certified ServiceNow System Administrator (CSA).
  • Significant experience in at least two of the following areas (certification desirable):
    • Customer Service Management (CSM)
    • IT Service Management (ITSM)
    • IT Operations Management (ITOM)
  • Knowledge of the ITIL framework, ideally with a certification.
  • Clear and concise communication skills in German and English.
  • Team‑player mindset: you prefer to implement innovative ideas within a team and ensure thorough documentation.
  • Willingness and curiosity to continuously learn and develop.
  • Presentation‑ready in German and English.

How to Apply

Send your application via our portal or by email to . For further questions, contact Heike Heimann , Personalreferentin, Tel: .

#J-18808-Ljbffr
NOTE / HINWEIS:
EnglishEN: Please refer to Fuchsjobs for the source of your application
DeutschDE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung

Stelleninformationen

  • Veröffentlichungsdatum:

    11 Jan 2026
  • Standort:

    WorkFromHome
  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt

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