ServiceNow Technical Solution Architect – OT / Manufacturing (English)

Job Description

This is a remote position.

ServiceNow Technical Solution Architect – OT / Manufacturing (m/f/d)

Project Overview

Start: Early March

Duration: 2–3 months (extension possible)

Capacity: 100% (full-time)

Delivery model: Remote

Client location: Germany

Language: Fluent English required, German optional

Project Context

Our client is seeking an experienced ServiceNow Technical Solution Architect with a strong focus on Operational Technology.

The project environment is within production and shopfloor operations, with a clear IT/OT interface and increased requirements around security, monitoring and data modelling.

Responsibilities

• Technical architecture and solution design within the ServiceNow platform in an OT environment

• Implementation and further development of the ServiceNow OT module

• Implementation and optimisation of the Common Service Data Model (CSDM), including the OT data model

• Technical integration of OT systems and monitoring solutions into ServiceNow

• Integration of Claroty CTD with the ServiceNow OT module via appropriate interfaces

• Technical configuration and enhancement of the following capabilities:

  • OT Visibility

  • OT Asset Management

  • OT Service Management

• Advisory support to production and shopfloor stakeholders

• Ensuring IT/OT security and monitoring integration

• Consideration and application of the ISA-95 equipment model

Requirements

Technical requirements

• ServiceNow Certified System Administrator certification, mandatory

• Strong expertise in ServiceNow CSDM including the OT data model

• In-depth technical experience with the ServiceNow OT module

• Very strong knowledge of:

  • OT Visibility feature

  • OT Asset Management feature

  • OT Service Management feature

• Experience with IT/OT security and monitoring tools, particularly Claroty CTD

• Proven experience integrating Claroty with ServiceNow at a technical level

• Solid knowledge of the ISA-95 equipment model

• Several years of project experience within production, shopfloor or manufacturing environments

Personal requirements

• Strong technical architecture mindset

• Ability to model complex IT/OT structures in a structured manner

• Strong communication skills when working with business stakeholders and technical teams

• Independent and solution-oriented working style

Language

• Fluent English required
• German optional (nice to have but not essential)

Benefits

As a freelancer with us, you benefit from flexible working hours and the freedom to choose your own projects. Our platform gives you access to exciting assignments across various industries and supports you in advancing your career.

You also benefit from fair remuneration and a dedicated team that is available to assist you whenever needed. Work independently and leverage our strong network to achieve your professional goals.